Windows Support Engineer / Windows 10/11 Systems Engineer / Desktop Support Specialist / Endpoint Support Engineer

Join Us AS Windows Support Engineer / Windows 10/11 Systems Engineer / Desktop Support Specialist / Endpoint Support Engineer

Company: DS Technologies Inc

Job description: About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.DS Technologies Inc is looking for Windows Support Engineer / Windows 10/11 Systems Engineer / Desktop Support Specialist / Endpoint Support Engineer role for one of our premier clients.Job Title: Windows Support Engineer / Windows 10/11 Systems Engineer / Desktop Support Specialist/ Endpoint Support Engineer
Location: Raleigh, NC (Onsite)(Need Citizens)(Need EX-USPS Experience)
Industry: Government / Federal Services
Job Category: IT Support / Desktop Support / Systems EngineeringOverview:
We are seeking a skilled Windows 10/11 Support Engineer to provide expert-level support for endpoint performance, operating system issues, and enterprise workstation environments. The ideal candidate will have hands-on experience with system diagnostics, scripting, troubleshooting, and performance tuning, particularly in domain-joined environments. Prior USPS experience is preferred.Position: Full-Time / Contract Onsite (Raleigh, NC)Responsibilities:Analyze endpoint and event log data to identify and address workstation performance issuesTroubleshoot OS-level and user-impacting issues including:Operating system errorsSoftware installation/configuration issuesNetwork connectivity problemsThird-party application conflictsMonitor system health and performance trendsCollaborate with IT teams to resolve complex issuesMaintain update, patch, and configuration complianceSupport Active Directory, Group Policies, and domain-based infrastructureScript automation using PowerShellRequirement Qualifications:5+ years of experience in Windows 10/11 OS supportDeep understanding of Windows architecture and diagnostic tools (Event Viewer, PerfMon, ProcMon)Hands-on experience with hardware/software troubleshootingExperience with AD, GPO, WMI, and IntuneStrong knowledge of TCP/IP, DNS, DHCP, VPNPowerShell scripting required (Python or Bash is a plus)Exposure to Hyper-V or VMware environmentsExcellent analytical and communication skillsUSPS experience highly preferredAdditional Information:Must be eligible to work in the U.S.Must be able to pass a background check for federal clearanceLimited remote flexibility availableWork hours: Sunday to Thursday (shift-based support)Candidate Details:Minimum 5 years in U.S. IT support rolesExperience in troubleshooting Windows 10/11 in enterprise settingsStrong communication and independent troubleshooting skillsFederal/USPS domain experience is a strong advantageIf you are interested, Kindly share your resume to
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DS Technologies – TeamDS Technologies Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and applicants for employment and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws. We actively seek to build a workforce that reflects the communities we serve and encourage applicants from all backgrounds to apply.

Expected salary:

Location: Raleigh, NC

Job date: Wed, 07 May 2025 22:38:20 GMT

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