Join Us AS Training and Support Specialist :: Raleigh, NC (Remote/Hybrid)
Company: ARK Solutions
Job description: Ark Solutions Inc is looking for Training and Support Specialist!Position: Training and Support Specialist
Location: Raleigh, NC (Remote/Hybrid)
Duration: 12+ Months and possibility of extensionDescription:
Seeking for a Training and Support Specialist to support Operations and the Organizational Development Team. The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP’s and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are needed.Prefers experience with the following tools:
- Experience using Microsoft Office. This position will likely need to draft documents and slide decks to support content development.
- Will need experience utilizing and maintaining SharePoint. Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc. Interest in continual learning and continuous improvement. Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.
Skills Required / Desired Experience
Experience in curriculum design and developing training materials for adult learners Required 3 Years
Understands the Medicaid Program that drive the efforts of the county, regional, and staff who administer those programs. Desired 3 Years
Strong content development skills needed. Required 3 Years
Instructional design and technical knowledge needed Required 3 Years
Adobe Articulate 360 Required
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Desired
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Required 3 Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex Required
Expected salary:
Location: Raleigh, NC
Job date: Fri, 25 Jul 2025 07:34:15 GMT
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