Sr Manager, Orchestrate at Mayo Clinic

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Responsibilities

The Sr. Manager, Orchestrate will ensure that the design, development, and lifecycle management of the resulting solution enables an optimized user experience for all ecosystem participants. The position will require continuous engagement with the Mayo Clinic Practice, Mayo Clinic Platform (MCP), Mayo Collaborative Services (MCS), and external partners and vendors. Specific responsibilities will include:

Solution Development and Lifecycle Management

Responsible for establishing business requirements, user requirements, and the associated development roadmap for the transformational solution
Ensure delivery of transformational solution in alignment with business goals
Lead cross-functional team, including medical staff, to optimize workflows through the development of AI and digital tools
Advocate for end user experience through market analysis, key opinion leader input, and data driven discovery and development methods
Oversee the lifecycle of the transformational solution ensuring solution delivery is on time and within budget
Responsible for ensuring that all business and user requirements are achieved

Stakeholder Management

Manage internal stakeholders as well as external partners and vendors to ensure OKRs and solution requirements are met
Represents Mayo in a positive light with external partners and vendors
Works collaboratively across all Mayo departmental domains and business partners including Practice, Education, Research, MCS, MCP, International, etc. to ensure business needs and requirements are met
Manage internal partnerships input/support for distribution, regulatory and quality

Strategy and Alignment

Support the continued evolution of the transformational strategy and value proposition
Serve as a subject matter expert for the solution by cultivating and maintaining a detailed knowledge of relevant market trends, economic drivers, user and technical buying influences, the competitive landscape, and the transformational points of differentiation
Drive alignment between the transformational department and Mayo Clinic Platform activities, while ensuring the end-user needs are met
Communicate the transformational vision and strategy to internal and external stakeholders

Position Specific Characteristics and Traits

Self-directed leader who works collaboratively with internal and external stakeholders
Performs responsibilities with a significant degree of independence
Demonstrates ability to manage multiple competing objectives
Ability to adjust to the predictable unknowns required to transform healthcare.

Qualifications

Master’s Degree (business, communications, advertising, marketing, technology, health care)
10+ years of experience with 5+ years of management experience in health care or business.
Experience with the implementation of transformational solutions including the application of AI and other digital tools.
Demonstrated ability to work closely with medical professionals.
Demonstrable management and leadership experience
Experience leading in complex, matrixed healthcare organizations
Experience in managing teams and the ability to work and collaborate across teams
Experience in managing complex projects
Advanced analytical and problem-solving skills
Experience managing external partners and vendors
Highly motivated self-starter with the ability to work proactively with internal teammates and external clients
Excellent communication (oral/written/presentation) skills

Exemption Status

Exempt

Compensation Detail

$125,444 – $181,875 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

Schedule Details

Monday – Friday, Normal Business Hours
100% Remote. This position may work remotely from any location within the US.
20%+ travel may be required

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the “EOE is the Law”. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization.

Recruiter

Julie Melton

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