Sr Desktop Support Tech

Join Us AS Sr Desktop Support Tech

Company: DKMRBH Inc

Job description: ABOUT THE ROLEClient seeks qualified resource to be responsible for:Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.Considerable knowledge of pc hardware, peripherals & networksAbility to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.Excellent troubleshooting skillsAbility to perform software installations, configurations and troubleshooting hardware and software.Considerable knowledge of SCCM/SMSA strong working knowledge of computer systems, hardware, and software, including drivers and bios.Excellent problem-solving, analytical, and team-working skills.Excellent customer service, communication and interpersonal skills.An openness to learning new technologies.SkillRequired / DesiredAmountof ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and biosRequired4YearsExcellent problem-solving, analytical, and team-working skillsRequired4YearsExcellent communication and interpersonal skills.Required4Yearsdemonstrated ability to obtain feedback from customers to improve training methods.Required4YearsRunning reports and analyzing common complaints and problems.Required4YearsAn openness to learning new technologies.Required2YearsAn openness to learning new technologies.Required4Years

Expected salary:

Location: Richmond, VA

Job date: Fri, 25 Jul 2025 22:18:23 GMT

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