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As one of the top 400 universities in the world and recently a recipient of the Queen’s Anniversary Prize for Higher and Further Education, Plymouth University is one of the UK’s most prominent and dynamic Higher Education Institutions, located in one of the most beautiful parts of the UK. Committed to delivering a first class, first choice student experience and enjoying a leading reputation for excellence in teaching and learning alongside world-class research, it is also distinguished by its long-term engagement with business and enterprise. 

The University is now seeking to recruit a Senior Operations Analyst to work as part of the Infrastructure team in Technology and Information Services (TIS). This is an exciting opportunity to be part of a progressive and cutting-edge University in a beautiful location.

We have an ambitious vision, and are looking for people who are passionate, innovative and driven to deliver the best to be part of the team. The vision includes a substantial move to Cloud based services and leveraging the features and benefits this provides.

The IT Infrastructure team is responsible for maintaining and developing a wide portfolio of IT services including servers, networking and telephony. You will work in a dynamic and responsive team in maintaining and developing key IT services. You will be expected to drive innovation and given autonomy to lead on work.

You will require understanding, knowledge and experience of managing both on premise and cloud based (Azure) hosted server environments. You will cover a variety of disciplines in the field of infrastructure engineer which would mean you would be multi-disciplined and be able to excel at team collaboration. Working in an experienced team and alongside other Infrastructure staff we expect you to have the energy and passion to deliver and support a range of technologies and have demonstrable understanding for 3rd line configuration, operation, management and support. Technologies include Hyperconverged Infrastructure, VMWare ESXi and Microsoft Azure. Training and development in these technologies can be provided if required.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Rob James (

Interviews are likely to take place mid to late October and you will be notified if you have been shortlisted or not.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

This is a full-time position working 37 hours per week on a permamnent basis.

Flexible working options including job share will be considered.

Please note, due to the COVID-19 pandemic the University is currently implementing a number of safety measures as per Government advice therefore the successful applicant may be required to work from home in the first instance.

Closing date:  12 midnight, Monday 4 October 2021

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