Join Us AS Senior Desktop Support Tech
Company: Seton Medical Center Harker Heights
Job description: Job Description:OverviewJoin our team as a day shift, full-time, Information Services Desktop Support Technician Lead in Westwood, NJ.Why Join Us?Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
- Learn more about the
for this job.Get to Know Your Team:
- Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women’s imaging center, and an ICU.
Responsibilities
- The Desktop Support Technician Lead provides accurate, timely, and creative solutions to end-user computer problems of a moderate nature to ensure end-user productivity.
- Performs restorative and maintenance actions either remotely or at the end user’s location to resolve problems using basic troubleshooting and technical skills.
- Performs general maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment located throughout the enterprise.
QualificationsJob Requirements:
- Associate’s degree in Information Systems / Computer Science.
- Additional years of technical training may substitute for the required education on a year-for-year basis.
- 4+ years of experience in Information Systems / Network Administration in an enterprise setting.
- Experience with Desktop operating systems, Windows Server, and Active Directory.
- Experience in installing and replacing computer peripherals.
- Experience with teleconferencing applications (e.g., Cisco Webex, Microsoft Teams, and Zoom).
- Experience with Microsoft Teams room and A/V equipment.
- Working knowledge of Ethernet networks, Server and PC hardware, network printers, Microsoft Office, Exchange, Active Directory, DNS, and DHCP.
- Strong analytical and problem-solving skills.
- Strong organizational and time management skills.
- Exhibits clear written and verbal communication skills.
Preferred Job Requirements:
- MCP certification.
- A+ certification.
- Additional knowledge in scripting (e.g., Powershell) and other remote tools is a plus.
- SCCM deployment and Microsoft Office 365 experience are a plus.
Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.
Expected salary:
Location: Westwood, NJ
Job date: Thu, 10 Jul 2025 04:12:37 GMT
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