Urgently needed for
Regional Director of Health Services
Company: Sinceri Senior Living
- Minimum one (2) years’ management experience in senior living or related health programs preferred.
- Must be computer proficient in typing and various programs, including a background in EHR management.
- Subject to a criminal background check and drug screening.
- Holds current unencumbered license in the state the employee resides in as a Registered Nurse. BSN preferred.
SPECIFIC DUTIES AND RESPONSIBILITIESLeadership
- Demonstrated ability to lead and motivate others.
- Effective and efficient organization and time management skills.
- Confident, independent thinker, and strong decision-making ability.
- Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment.
- Maintains current knowledge of the senior living industry, state and local regulations, including current trends and best practices.
- Maintains and prompts adherence to organizational policy and procedures and guidelines.
- Utilizes management expertise to assist communities with resident care and nursing personnel issues.
Quality Improvement
- Promote positive motivation, identify problems and/or deficiencies, develop action plans, educate staff, and implement solutions to clinical issues.
- Participates in the design, development, and implementation of quality improvement systems and procedures to achieve deficiency-free surveys and meet company standards.
- Conducts compliance surveys at communities. Assists in coordinating action plans to minimize liability and risks as a result of compliance surveys.
- Conducts remote spot audits to ensure community compliance with follow-up and action items in place, i.e., audit system, performance improvement system.
- Participates in State and Federal surveys and compliance investigations.
- Supports and follows up with communities to identify trends and assist in developing corrective action plans and troubleshooting resolutions.
- Reports findings of State and Federal surveys to VP of Clinical Operations and Regional Director of Operations. Assist sites with preparing state reportable, plans of corrections, and interventions.
- Schedules periodic site visits to provide supervision, clinical expertise, communication, and monitoring of the overall operation of the clinical services department. Conducts community reviews based on operational/clinical needs, changes in management, and regulatory compliance.
- Reviews all potential move-outs due to level of care concerns prior to any notifications provided. Reviews all potential move-in denials prior to any communication with the prospective resident or family member.
- Organizes and facilitates regular clinical meetings with Health Services Directors (HSDs) to promote positive, motivating team building, teaching, risk mitigation, and staff problem solving and support.
- Utilizes systems to minimize organization risk exposure not limited to risk reporting systems, resident risk highlights, resident evaluation systems, pharmacy systems, medication management, etc.
- Minimize liability to the organization by anticipating problems, evaluating the magnitude of the problem, and taking action to correct the problem and/or reduce the risk.
- Coordinates and assists in implementing and oversight of the organization’s electronic health record (EHR) program.
- Oversees the community continuous quality improvement (CQI) committee in conjunction with the Regional Director of Operations. Ensure processes, audits, and workflows are being monitored and followed up on.
Sales/Marketing
- Collaborates with Regional Director of Sales Marketing, providing support with sales and marketing plan and community strategy.
Financial
- Assist Regional team and community in financial performance in achieving net operating income (NOI) margins through monitoring staffing, supply cost, agency cost, etc.
- Monitor health services performance regarding established budgets and proactively implement appropriate changes to ensure positive financial results in collaboration with the regional team.
- Ensures HSDs have been trained and comprehend budget formulation, expectations, and methods for meeting those expectations without diminishing resident, family, and employee dissatisfaction.
Human Resources/Employee Development
- Assist Administrator in the recruitment, interview, orientation, and retention of HSD in the community.
- Ensure HSDs develop skills in recruiting, interviewing, selecting, developing, and retaining health services employees.
- Together with the regional team, ensure the community provides effective orientations, ongoing training, employee development, team building, and conflict resolution.
- Ensure communities adhere to HR policies and procedures.:
Expected salary:
Location: Charlotte, NC
Job date: Fri, 12 Jul 2024 22:35:19 GMT
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