Program Support at Mayo Clinic

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Calling and scheduling patients and creating orders for Annual Wellness visits
Scheduling patients and uploading medical records
Billing nursing homes and metric tracking
Assist with initiatives related to No Show and utilizing tactics to contact chronic no showers for appt reminders and update appointments as needed
Health Maintenance work ques – deferring orders declined by patients and cancelling orders for deceased patients
Primary Care Provider Referral Line – intake calls of patients looking to establish care and help in selecting a provider and then schedule appt
Other duties as assigned

Excellent interpersonal skills. Basic computer/keyboard knowledge. Ability to multi-task. Ability to work in conjunction with staff in a supportive way to troubleshoot and resolve issues. Ability to address difficult situations with tact and diplomacy. Ability to work well in a team-oriented environment.

Qualifications

High school graduate or equivalent required. Ability to read and communicate effectively in English. Knowledge of medical terminology preferred. Proficient computer operation of various software (Word, Excel, ACT!, PowerPoint, Outlook, DayBreak EAP, Internet ). Previous medical office experience preferred. Secondary education or equivalent work experience preferred. Additional languages preferred.

Exemption Status

Nonexempt

Compensation Detail

$18.11 – $24.48 / hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

Schedule Details

Monday – Friday; 0730-1530

Weekend Schedule

International Assignment

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Gloria Yarwood

Source link