CityRochester
StateMN
RemoteNO
DepartmentNursing
Why Mayo Clinic
Responsibilities
Location: Gonda 14, Orthopedics
The procedural support assistant is an integral member of the procedural team in providing patient support and information prior to the procedure, instruction to the patient and assistance to the proceduralist during the procedure, and is involved in the postoperative support and information reporting, specimen and biopsy orders and management, obtaining vital signs, room turnaround and cleaning, as well as supply management delegated by appropriate procedural team members. The procedural support assistant assists with other aspects of patient care including patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. They will also transport patients to and from the department.
Qualifications
High school diploma or GED. One year of patient care experience required. Possible experience may include duties as a desk operations specialist, nursing assistant, patient care assistant, or licensed practical nurse. High school diploma or GED and one year of customer service experience required, such as administrative, physician’s office, and appointment scheduler. Requires computer skills including Windows- based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications.
Additional Qualifications:
Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations remains calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs.
Internal applicants should attach their three most recent performance appraisals.
License or Certification:
Must obtain prior to start date:
Basic Cardiac Life Support for healthcare providers- BCLS – certificate of course completion required and must not expire within 3 months after start date. A scanned copy of the certificate of completion or transcripts, including your full name, must be attached to your profile to be considered.
We will only accept certificates of course completion from the following providers:
- American Heart Association (Title: BLS for Healthcare Providers or BLS Provider)
- Red Cross (Title: CPR/AED for Professional Rescuers and Health Care Providers or BLS for Healthcare Providers)
- Military Training Network
Additional specialty certification/training as required by the work area.
Exemption Status
Nonexempt
Compensation Detail
$20.61 – $28.91/hr
Benefits Eligible
Yes
Schedule
Part Time
Hours/Pay Period
40-56
Schedule Details
Monday-Friday; Days, 8-hour shifts
Weekend Schedule
None
International Assignment
No
Site Description
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Angela Roberts
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