Urgently needed for
People Operations Associate
Company: G2
Job description: About G2 – The CompanyWhen you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.G2 is the world’s largest and most trusted software marketplace. More than 100 million people annually – including employees at all Fortune 500 companies – use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit and follow us on .As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!About G2 – Our PeopleAt G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.You will be part of a global, diverse team of smart, dedicated, and kind individuals – each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our and philanthropic work (like our program) because it encourages us all to be better people.About the Role:The People Operations Associate is responsible for supporting the efforts of building talent density and organizational success. This role involves various functions, including employee relations, performance management, benefits administration, general administration, and compliance with all relevant local employment laws and company policies. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and the ability to manage multiple tasks effectively and autonomously.Onboarding New Employees – 10%Serve as the Employee Success Onboarding Facilitator for all new hires within the US region. This includes completing and verifying the I-9 verification steps as outlined by the federal government.Conduct Onboarding Orientation sessions in partnership with Talent Acquisition and Employee ExperienceHost US benefit enrollment sessions for new hires and resolve or elevate benefits-related tickets with our broker or systems teamEmployee Service Center Coverage – 20%Respond to employee questions and inquiries related to leaves of absence, benefits, compensation and policy including inquiries through the ES ticketing platform and in person to achieve or exceed established SLAs while consistently seeking ways to improve efficiency and scalabilityRegularly review, updated, and edit the Employee Success Wiki both proactively and with time-sensitive information from cross-functional ES teamsMaintain employee files for employees and related documentationBenefits and Leave Management – 20%Accountable for liaising with external benefits brokers in the U.S. and EMEA as the single point of contact to manage enrollments and employee-specific inquiriesCoordinate leaves of absence and its communications and pay with employee, manager, payroll and People Analytics, Systems, & Talent Acquisition (PASTA)Manage the 401(k) plan and audit in partnership with G2’s Payroll team and external auditorsPlan and facilitate the US Annual Benefits enrollment in partnership with our benefit broker and Employee Success stakeholdersManage and update G2 and employee information and records – 10%Partner with PASTA when organizational or employee changes occur, including documentation, process compensation changes, employee communication, and communication to managersComplete offboarding processes for terminations, including drafting separation agreements or any other necessary documentation as neededAssist PASTA with data audits and resolutionsSupport Employee Success globally and ensure compliance with local/country guidelines – 15%Ensure compliance with all workforce requirements in the U.S. and UKComplete federal and state compliance reporting requirements in partnership with PASTACreate communications (including wiki pages) for process and policy changesServe as a participant and collaborator with projects, initiatives and programs with the Global Employee Success Team including but not limited to annual handbook review, salary review/analysis, performance reviews, QERs (quarterly employee reviews), policies etc.Culture and Community – 25%Manage external partners including relationship management and administrative supportG2 Gives budget management, including but not limited to documentation for donation matchingLead and deliver global holistic gifting process including external partnership, communication, and timely deliverySupport Culture & Community Lead with ERGs, help coordinate events, meetings, budgets and communicationsQualifications:2-5 years of HR experience in the areas of employee service delivery, administration, benefits, and leave management required with a desire to grow career in HRAbility to interface at all levels of the organization and build collaborative relationships across the Employee Success and cross-functional teamsNaturally curious and data-driven problem solver, well-organized, and a strong communicatorEntrepreneurial spirit with an AI-first mindset and passion to question status quo and drive continuous improvement and create effective solutionsProven ability to handle confidential informationWorking knowledge of HR laws, regulations and best practicesAbility to work in a fast-paced and changing environment (involving diverse cultures and different geographies) with a high volume workload and strong deliverablesWhat makes your application stand out:Prior experience in a startup or high-growth company.Proficient with G Suite and Google platform (Gmail, Calendar, Drive, Sheets, Slides), Jira and HRIS systems (UKG, ChartHop, Keka -for APAC only)Our Commitment to Inclusivity and DiversityAt G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments .—For job applicants in California, the United Kingdom, and the European Union, please review before applying to this job.How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way-we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review .
Expected salary:
Location: Chicago, IL
Job date: Thu, 07 Aug 2025 23:59:40 GMT
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