Join Us AS Onsite Job – Desktop Support Technician
Company: Indotronix Avani Group
Job description: Indotronix is seeking a Onsite Job – Desktop Support Technician for a Job Opportunity in Merrimack, NH 03054.Max Payrate: $30/hr to $33.88/hr on W2Onsite Job: Desktop Support Technician
Work Location: Merrimack, NH 03054
Duration: 06 Months, Contract to Hire
Shift Timings: 07:30 to 17:00
Work Schedule: 9/80
OT Expected: Yes, 4 hrs.
High School Diploma
Local travel to sites in the Nashua, Merrimack and Manchester areaSkill Matrix:
- Willing to travel to local sites in the specified areas:
- Experience with M365/O365 migrations:
- Experience with MDM/Intune:
Job Description:
- Supports computer users with installation of hardware/software and networking components to meet personal computer needs.
- Win 7 upgrades and deploy of new replacement machines.
- Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
- Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
- Assists with computer studies, projects, and implementation of policies throughout area of assignment.
- Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
- Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
- Diagnoses and resolves moderate end-user hardware/software problems including remote access software.
- Performs new computer configuration and coordinates the workstation upgrade/replacement process.
- Participates in the deployment of new software platforms.
- Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete.
- Verify with the customer that the problem has been resolved and close case.
Skills Required:
- Experience with M365 / O365 migrations is a hard requirement.
- Experience with MDM is required. We prefer Intune, but please specify if they have used something else. It will be considered.
- Working knowledge of computer hardware, software, and terminology.
- BASIC problem solving skills.
- Must have good communication skills.
- Good organizational skills.
- Working knowledge of ServiceNow Ticketing system a plus.
- Working knowledge of MS Office 365
Education Required: High School DiplomaIndotronix is an Equal Opportunity EmployerLet Us Do the Heavy Lifting!Upload your resume and we’ll reach out when a job fits your skills.
Expected salary: $30 – 33.88 per hour
Location: Merrimack, NH
Job date: Wed, 18 Sep 2024 01:35:00 GMT
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