Online Learning Data Analytics Intern

Join Us AS Online Learning Data Analytics Intern

Company: The Church of Jesus Christ of Latter-day Saints

Job description: Job Category: AO – Administration/OperationsJob Description:The Online Learning Data Analytics Intern will support online Seminary, Institute, and BYU-Pathway Religion courses through data analysis, technical assistance, and process optimization. This role involves managing support metrics, developing and maintaining spreadsheets, and providing technical support to users worldwide. Ideal candidates are detail-oriented, self-motivated, and eager to gain hands-on experience in a collaborative, service-focused environment.This is a paid internship expected to last for 12 months. This position is a part-time (20 hours per week), hourly, nonexempt position. The intern should be available to occasionally work outside of regular business hours and on Saturdays, as needed. This position is hybrid, with occasional in-office attendance required. Advance notice will be given for any in-person events and work required outside of regular business hours.Applicants should submit a resume and cover letter to be considered.Responsibilities:Analyze and develop customer support metrics to enhance service quality.Create, maintain, and optimize spreadsheets to support online learning processes.Assist Online Administrators with course access provisioning.Provide technical support and troubleshooting for S&I users related to online course content and usage.Develop and deliver data-driven presentations to communicate key findings and insights.Complete other technical projects and tasks as assigned, demonstrating attention to detail and adherence to deadlines.Qualifications:Currently enrolled in or recently graduated (within the past 12 months) from an undergraduate or graduate program, preferably in data analytics, computer science, information systems, or a related field.Must reside in Utah and be authorized to work in the U.S.Familiarity with Canvas or other Learning Management Systems (LMS) is preferred.Experience with ServiceNow or similar customer service platforms is a plus.Proficient in Microsoft Excel and PowerPoint.Strong communication, presentation, and interpersonal skills.Proficiency in another language (Spanish and Portuguese) is a plus,but not required.Self-motivated and capable of working independently.Reliable, hardworking, and trustworthy.Receptive to feedback with a willingness to learn and grow.Seeking meaningful educational experience to support future career development.About Us:Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Expected salary:

Location: Salt Lake City, UT

Job date: Thu, 10 Jul 2025 02:14:37 GMT

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