Join Us AS Online Graduate Program Specialist – Data Science
Company: University of Colorado Boulder
Job description: Online Graduate Program Specialist – Data ScienceRequisition Number:63490Location:Boulder, ColoradoCityBoulderStateColoradoEmployment Type:University StaffSchedule:Full-TimePosting Close Date:28-Apr-2025Date Posted:14-Apr-2025Job SummaryThe Data Science Program at CU Boulder encourages applications for an Online Graduate Program Specialist! This role serves as the advisor for online master’s students and certificate students, including Coursera-based degree students (Coursera) and supports upcoming online initiatives. Through proactive outreach and communication, the graduate advisor informs and advises students of their degree and admissions achievements and tracks their progress towards fulfilling them; advises students about the nature and content of the program’s curricula; helps prepare students to take advantage of professional development, and community-building opportunities.The Data Science Program (DS) is committed to developing collaborative, student-centered relationships between graduate program advisors and graduate students that support achievement of academic success through performance-based admissions, promote personal and professional development of students, and foster a sense of community for our graduate students.The DS Online Graduate Program Specialist supports the student through a developmental, student-focused approach. This position is charged with developing and implementing advising strategies and interventions to enhance the performance and persistence of students in pathway courses and graduate certificates.The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.Who We AreFounded in 1893, CEAS at CU Boulder is the second largest of seven schools and colleges at one of the nation’s top public research institutions. As Colorado’s flagship university, CU Boulder has selective admissions standards and a comprehensive array of undergraduate and graduate programs.The college’s mission is to generate new knowledge in engineering and related fields, and to equip students from a diverse set of backgrounds to become leaders and citizens responsible for the improvement of individuals and society. Our vision is to be a recognized world leader for excellence and innovation in engineering research and education, with an emphasis on inclusive excellence, active learning and global society.What Your Key Responsibilities Will BeAcademic Advising/Student Support:
- Performs academic advising for Coursera and online students within the program, consistent with current advising standards and protocols with tasks including but not limited to:
- Tracking student progress by maintaining student records.
- Maintaining and updating degree plans, advising Coursera/online students regarding academic requirements and options for completing them, knowing the latest on changing curriculum. Uses degree audit system as appropriate.
- Reviewing and processing student requests and ensuring students receive communication and responses in a timely manner.
- Helping students with course registration issues as needed, including requests for late registration/changes or leave of absence.
- Serving as Coursera/online student liaison with the DS staff and faculty, presenting student petitions, as needed.
- Serves as first main point of contact for current students completing their pathway courses who are seeking admission to the MS-DS program, addressing student questions or concerns.
- Collaborates with Online Senior Graduate Program Specialist on ways and communications to increase retention and admission rates.
- Creates and manages proactive outreach and communication plan for prospective students, students seeking and working towards admission to the MS-DS program, and students pursuing the Online Data Science Graduate Certificate.
- Assists students with problem-solving and campus resources.
- Creates documents/ systems that can support a large group of students to scale.
Recruitment, Admissions and Communication:
- Collaborates with other DS program staff to ensure information on the program’s graduate program website is accurate, compelling, and up-to-date. Keeps recruitment materials up to date.
- Collaborates with Coursera marketing and enrollment teams to keep enrollment information up-to-date. Participates in recruitment efforts and collaborates on ways to reach a more diverse audience, including attending recruitment events.
- Serves as the main point of contact for prospective students, answering questions via email, phone, and advising appointments.
- Manages admissions process and sends admissions decisions and coordinates the mailing of admissions packages at the end of every session.
- Assists other DS program staff in sending regular messages through CRM system, including deadlines, announcements, etc., as well as unlinked accounts weekly messages.
- Conducts visual compliance and other mandated reports.
- Assists in webinars and other recruitment efforts.
- Advocates for student services and notify students of upcoming opportunities, specifically creating a community within the online student population.
- Assists in planning student events, including career-related events, student networking and community-building opportunities, and graduation recognition ceremonies.
- Collaborates with departments on campus.
Other:
- Supports the data science program with their events, talks, diversity and inclusion efforts and other projects as needed.
- Designs and coordinates student-focused events to promote a sense of community and increase retention rates among current and prospective graduate students.
- Serves as the online staff liaison for the student organization, Data Science Student Association and advocates for online students.
- Hires, trains, and supervises one Graduate Student Assistant.
- Helps the program with other projects, where and when needed.
- Undertakes other duties and responsibilities as assigned.
- Stays apprised and current on relevant University and State of Colorado policies and procedures.
- Participates in professional development activities and serves on unit, college, or campus committees as applicable.
What You Should KnowThis is a hybrid position, requiring 1-2 days on campus per week. Position requires ability to work evenings and weekends as necessary to provide support to students around the world.This position may be eligible for a hybrid work modality, consistent with the .What We Can OfferThe starting salary range for this position is $58,000 – $65,000 annually. Relocation assistance is available within department guidelines.BenefitsThe University of Colorado offers excellent , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the .Be StatementsBe resourceful. Be impactful. Be Boulder.What We Require
- Bachelor’s degree from an accredited institution.
- One year of experience in advising, student services, or other relevant experience (i.e. program administration, marketing/communications, admissions, etc.).
- Equivalent combination of education and experience may substitute.
What You Will Need
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Outstanding customer service skills.
- Ability to define experiences working in multiple scaled online degrees.
- Demonstrated ability to work as a member of a team and within a collaborative work environment.
- Exceptional organizational, planning, analytical, and technical skills.
- Exceptional attention to detail.
- Ability to work independently, prioritize different projects and requests, and work in a fast-paced environment.
- Ability to meet tight deadlines while leading multiple tasks and projects simultaneously.
- Ability to recognize cultural, political, and geographical differences, with ability to work well with faculty, staff, and students from around the world.
- Demonstrated leadership ability to advance diversity and inclusion.
- Demonstrated skills using Microsoft Office (Word, Excel, Power Point)
- Demonstrated skills using cloud-based services such as Dropbox, Google Drive, and/or Google’s G Suite.
- Ability to work in an environment that occasionally demands flexibility including evening/weekend work.
What We Would Like You to Have
- Master’s degree in a relevant field (i.e. higher education administration) from an accredited institution.
- Experience supporting online, graduate and/or adult learners.
- Familiarity with the Master of Science in Data Science program and systems at the University of Colorado Boulder.
Special InstructionsTo apply, please submit the following materials: * A current resume.
- A cover letter that describes how your background and experience align with this position.
We may ask for references at a later time.Please apply by April 28, 2025 for consideration.Note: Application materials will not be accepted via email. For consideration, applications should be submitted through .In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Posting Contact InformationPosting Contact Name: Boulder Campus Human ResourcesPosting Contact Email: [email protected]
Expected salary: $58000 – 65000 per year
Location: Boulder, CO
Job date: Wed, 16 Apr 2025 06:26:41 GMT
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