Job title: Customer Relationship Officer

Company: Abacus Consulting Pvt Ltd.

Job description: We are hiring candidates for the position of Customer Relationship Officers for our ongoing projects including Careem, Easypaisa, Telenor bank. We are looking for candidates with Excellent communication skills, Previous experience of working in a call center environment will be a plus point.

Basic responsibilities include:

  • Asking questions, listening carefully and showing empathy.
  • Aim to get to the heart of what customers truly want.
  • Deal with specific questions over the phone, by email or in chats.
  • figure out what went wrong, how problems might be fixed and how to keep them from happening again.
  • call existing clients to ensure their satisfaction, network within the community to identify prospective customers.

Job Specification

Requirements:

Good communication skills.

Ability to handle pressure.

Previous experience of working in a call center environment is preferred.

Flexibility for Evening shifts for Male staff.

Morning shifts available for Females

Expected salary: 20000 – 25000 per month

Location: Islamabad – Rawalpindi, Punjab

Job date: Sat, 06 Nov 2021 23:21:19 GMT

Apply for the job now!

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