Why Mayo Clinic
Responsibilities
This position coordinates the scheduling for all providers (facilities) within the Division. The position assists in maintaining absences and assignment records for consultants, subspecialty clinics, procedures, and works closely with Division Management to provide reporting of ongoing activities and also to accommodate changes and adjustments as necessary. The position also works closely with scheduling staff within the Practice Operations. The position works closely with Practice Leadership and other staff regarding Divisional appointments and schedule policies, changes, and activities. Savviness to maturely express opinions and maintain a problem-solving attitude while dealing with occasional conflict/disagreement. Accurately communicate with others regardless of their status or position. Recognize implications of changes and engage appropriate level of practice leadership in decision making. The ability to partner with Practice to develop template strategies.
Qualifications
High school or equivalent required; Associate degree is preferred. At least two (2) years of Scheduling applications systems or clinical (e.g. working knowledge of scheduling, desk, secretarial and other clinical functions) experience is required. Previous experience with providers and appointment office strongly preferred. Due to significant contact with many employees within the division and within Mayo, prior experience with accounting, administration, institutional appointment office, medical school, and providers is helpful. Prior experience dealing with patients also strongly preferred due to the direct contact and coordination role regarding the appointment office and patient telephone calls. Knowledge of spreadsheet applications (Excel) is preferred. The position requires an outgoing individual with strong interpersonal communication and organizational skills along with a strong attention to detail. Must be able to effectively communicate scheduling information and changes to individual consultants and to Divisional leadership.
Exemption Status
Nonexempt
Compensation Detail
$22.85- $32.97 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
48
Schedule Details
Days and hours will be based on business need. This will be primarily remote with occasional onsite days.
Weekend Schedule
No weekends.
International Assignment
No
Site Description
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Keri Pellegrom