Licensed Benefit Advisor – Work From Home (Multiple Locations) | 2025

Join Us AS Licensed Benefit Advisor – Work From Home (Multiple Locations) | 2025

Company: Willis Towers Watson

Job description: Job DescriptionAs a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare eligible participants across the country in a sales role to assist them in selecting insurance plans that meet their needs. You will spend your entire day in phone conversations with participants exercising patience and knowledge with caring explanations to enroll them in healthcare insurance products.To qualify for this role, you must have an active Resident State Life and Health Insurance license. Those who qualify will start at $21.00/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec). During the Annual Enrollment Period most Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+.This is a full-time temporary role that runs until the end of each year. Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package.Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Although this role is open for remote work, you must be a current resident of Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Mississippi, Nebraska, New Mexico, Nevada, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, West Virginia, Wisconsin, or Wyoming to be considered for this role.Key Responsibilities:Successfully complete all required certifications to represent local and national insurance carriersUse a consultative sales approach to listen and assess the retiree’s insurance needsConduct eligibility and needs analysis to determine suitable plan optionsEffectively communicate the costs and benefits of multiple insurance plans over the phone using an empathetic approachMake plan recommendations based on participants individual needs and assist the participant in the decision-making processMaintain professionalism, and patience with each caller. You will receive scheduled appointment calls along with first time callers.Participate in outbound call campaigns designed to provide an introduction into the participants new relationship with our companyWork as a team player in a diverse, professional call center environmentQualificationsAdhere to all legal regulationsThe RequirementsYou are excited to learn new things, have strong computer skills, and are self-motivated to always improve. You have patience and the ability to listen and recognize the needs of participants, even when they are unable to clearly articulate what is important to them. You are able to change your communication style based on the region of the call, the client, and the medical needs of the caller. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone!Training RequirementsYou will attend a virtual two-week training class and then perform a week of nesting with your new team.Skill RequirementsActive Resident State Life and Health Insurance license is requiredAbility to understand and comply with all agent appointment and carrier certification requirements necessary to represent local and national insurance carriersExperience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phoneAbility to learn new proprietary computer systemsExperience in a needs-based sales role, preferredAbility to work autonomously in a self-paced, self-motivated team environmentAbility to communicate professionally and courteouslyAbility to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and policesHigh School Diploma or GED requiredDuring the Enrollment Season (Oct-Dec), mandatory overtime may be requiredOther duties as assignedWTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor.Work from home requirements: Equipment provided!All applicants will be required to have a separate confidential and distraction free workspace so you can focus on delivering excellent customer service to our participantsThe applicant will secure and be responsible for paying their own internet expenses and will be required to maintain an internet connection that has a minimum upload speed of 10 MB/s, and a minimum download speed 100 MB/sWired Ethernet connection that meets upload and download speed requirements as noted aboveYou will be required to have a personal smart phone or other device able to authenticate to a Virtual Private Network (available via application download) and capable of downloading company specific applications.Applicants will be required to work during their assigned shift time which does include specified lunch and break timesHardware and software requirements and additional guidelines provided during the interview selection processAdditional InformationOur Environment:WTW maintains a diverse working environment of dedicated associates, in an open call center layout. We utilize the latest in technology, and top of the line computer and telephony systems. We reward our associates with competitive hourly rates, monthly bonuses, team competitions, and raffles. We have a variety of shifts available. Each year we invite top performing seasonal associates to join our team on a year round basis, or invite them back for the following season.Personal information provided in connection with this opportunity is subject to WTW’s .#PIQ PandoLogic. Category:Human Resources, Keywords:Compensation / Benefits Consultant, Location:Nashville, TN-37211

Expected salary:

Location: Nashville, TN

Job date: Fri, 11 Apr 2025 06:36:32 GMT

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