Urgent need of Steward 2025

Job Description

Mountain Brook, AL

Grand Bohemian Mountain Brook

Overview:
An inspiring career awaits you!

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and Steward experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

Marriott Employee Discounts Worldwide
Competitive Wage & Discretionary Bonus Program

Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance

Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
Responsibilities:

JOB SUMMARY Steward

The overall objective and purpose of the Steward position are to support the Culinary/Food & Beverage staff by maintaining the cleanliness of the kitchen. The incumbent is responsible for washing dishes, pots, and pans, as well as organizing and cleaning the kitchen and ensuring events are set up according to the banquet event order. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.

CORE RESPONSIBILITIES

Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control

Maintain the integrity of Company proprietary information and protect Company assets
Proficiently operate the dishwashing equipment, using a proper number of products. Report deficiencies.
Follow proper food handling procedures
Wash dishes, glassware, and silverware

Assist in platting/hot boxing food in professional and efficient manner
Transport of items from Banquet Kitchen/Kitchen to designated space
Assist with banquets breakdown of stations and event
Ensure all sets are elevated and of highest standard at the start and during events
Wash pots, pans, and trays

Maintain a clean and organized pantry and coolers
Clean countertops and walls, mop floors
Segregate and remove trash and garbage and place it in designated containers
Regularly empty garbage containers

Rinse out and wash garbage cans
Sort bottles, plastics, and other recyclable items
Stack clean dishes and transfer equipment to the proper storage area
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards

Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned

Qualifications:
KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of guest service etiquette and proper food and beverage serving techniques
Knowledge of Stewarding/Banquets
Ability to operate an industrial dishwasher
Ability to work quickly, prioritize, and maintain service of multiple guests

Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to follow instructions and take direction
MINIMUM QUALIFICATIONS

High School Graduate or related training equivalent – required
1+ year of relevant work experience in similar scope and title – preferred

Experience within luxury brand/markets – preferred
SUPERVISORY RESPONSIBILITIES

None
WORK ENVIRONMENT

Must be comfortable working in a shared space, with constant noise, without the use of a private office.

Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS

While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.
Push, pull, and lift up to 50 lbs.

While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.