Urgent need of Renewals Representative 2025
Job Description
Remote
At Wasabi, we pride ourselves on being a renewals dynamic team of trailblazers, innovators, and industry disruptors. Our approach to business sets us apart from competitors, as we continuously challenge the status quo and deliver solutions that are both unexpected and revolutionary. As a rapidly growing company, we are transforming the Cloud Storage industry and have earned recognition as one of the best places to work in Boston.
About Wasabi Hot Cloud Storage
Wasabi hot cloud storage is revolutionizing the cloud storage landscape with an entirely new category of storage solutions. Unlike traditional offerings, Wasabi provides unparalleled value by being 1/5th the cost of AWS S3, faster than the competition, and free from egress or API request fees. Delivered as a streamlined, single-tier solution, Wasabi makes cloud storage remarkably simple, exceptionally fast, and incredibly affordable. This groundbreaking approach aligns with our mission to establish cloud storage as a global utility, akin to electricity.
Role Overview: Renewals Representative
Position Purpose:
The Renewals Representative at Wasabi plays a crucial role within our Inside Sales Team. Initially office-based during the training period, this position transitions to remote renewals work flexibility. This role involves account development, customer retention, and growth, contributing to the success of both our Channel and Direct Teams. We’re seeking a sales-oriented individual who thrives on creativity and customer engagement.
Key Responsibilities:
- Customer Engagement: Conduct Customer Review Calls to evaluate user experiences, assess product utilization, identify IT environment changes, and uncover renewals growth opportunities.
- Account Management: Create and document renewal quotes, process orders, and maintain comprehensive records in the company’s CRM system.
- Collaboration: Work closely with internal teams, as well as Distributors and Value-Added Resellers, to support both renewals Channel and Direct efforts.
- Performance Metrics: Achieve or surpass individual and team sales quotas on a quarterly and annual basis.
- Customer Retention: Proactively identify and address risks to ensure high customer retention rates.
- Team Participation: Prepare for and actively engage in Business Development team meetings.
Candidate Requirements for renewals
- Education: Bachelor’s degree required.
- Experience: 1-2+ years of technology inside sales experience, with cloud storage expertise considered a bonus.
- Communication Skills: Professional and effective verbal and written communication abilities.
- Goal-Oriented: Strong planning skills with a disciplined approach to achieving goals.
- Drive: Self-motivated and committed to personal and professional development.
- CRM Knowledge: Familiarity with CRM systems (HubSpot and Salesforce preferred).
- Sales Acumen: Proven track record of exceeding sales retention and growth targets, coupled with a competitive and passionate sales mindset.
- Teamwork: Ability to collaborate effectively within a team and contribute to territory strategies.
- Problem-Solving: Creative thinker with a passion for delivering streamlined customer experiences.
- Attention to Detail: Strong organizational skills and meticulous attention to detail.
- Channel Experience: Background in working with Distributors and Resellers is a plus.
Why Join Wasabi?
Working at Wasabi means being part of a start-up environment that celebrates innovation and rewards success. You’ll thrive in a culture where your contributions matter and your career growth is supported every step of the way.
Equal Opportunity Commitment
Wasabi Technologies is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace free from discrimination and harassment. We welcome applicants of all backgrounds and ensure equal treatment regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by applicable laws.
Join us at Wasabi and be a part of a company that’s not just changing the cloud storage industry but setting the standard for what’s possible.
Wasabi’s Renewal Representative is part of the Inside Sales Team who will initially work in the office while training and then have the option to work remotely. In this role, responsibilities include account development, retention and expansion. You will play a key role in developing customer relationships on both the Channel and Direct Team. We’re looking for a sales-oriented professional who values creativity and customer engagement.
