Job Description
Full-Time – London (Hybrid Remote Possible) – From £80k + Equity
Kiln is hiring an experienced IT Manager with cybersecurity expertise to oversee IT operations, provide technical support, and collaborate with our external security operations (SecOps) team. In this role, you’ll lead IT projects, manage infrastructure assets, and support cybersecurity initiatives. Key responsibilities include IT governance, SaaS platform integration, and managing endpoint security, patch management, and compliance.
Key Responsibilities IT Manager
IT Operations & Support:
- Manage daily IT operations, ensuring seamless IT service delivery across the organization.
- Maintain IT policies, oversee the Joiner-Mover-Leaver (JML) process, and document procedures for knowledge management and audit readiness.
- Provide hands-on support for hardware, software, and network issues.
Corporate IT Security:
- Collaborate with SecOps to implement security practices across IT infrastructure.
- Manage IT security operations, including incident response, vulnerability management, identity and access management (Okta), and endpoint security (CrowdStrike).
- Support audit compliance and lead cybersecurity awareness initiatives.
Business Support:
- Act as the primary contact for IT-related business needs and technology adoption guidance.
- Manage IT aspects of vendor relationships and third-party integration, implement SaaS platforms, and provide customized IT solutions for each department.
- Evaluate IT solutions and recommend improvements to enhance operational efficiency and security.
Qualifications
Experience:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 5+ years of IT management experience, preferably in fast-paced startup environments.
Skills:
- Fluent in English with strong project management and cybersecurity expertise.
- Proficient in modern infrastructure, SaaS solutions, and collaboration platforms (Google Workspace, Slack, Okta, Notion, etc.).
- Solid understanding of IAM, endpoint security, zero trust architecture, and MDM platforms; fintech or blockchain experience is a plus.
Certifications:
- Professional certifications like ITIL, Okta Certified Admin, or CompTIA Security+ are beneficial.
About Kiln:
Kiln is a leading enterprise-grade staking platform enabling institutional customers to stake assets and integrate staking functionality. Our API-first platform automates validators, rewards, and data/commission management.
With over $13 billion in crypto assets staked, Kiln manages 4.3% of the Ethereum network through 45,000+ validators—achieving zero slashing events. Kiln serves over 140 clients, including Binance, BitPanda, and TrustWallet.
Our 85+ team members bring expertise from top companies like Google, Circle, and Ledger. Backed by $30M in funding, Kiln is shaping a secure, decentralized, and fair web.
What Kiln Offers:
- A fast-paced, bureaucracy-free work environment
- Equity share options
- Competitive salary
- Flexible holidays and remote working options
- IT equipment of your choice
- £50/month internet allowance
- Personal development budget (books, training)
- Budget for overseas tech conferences
Our Values:
- Technical Excellence
- Innovation-Driven Meritocracy
- Trust and Transparency
- People First
Kiln is an Equal Opportunity Employer, fostering an inclusive and diverse workplace. Applications are welcome from all backgrounds, including women and persons with disabilities.
Interview Process:
- Recruiter Interview (45 min)
- Take-Home Test (< 3 hours)
- Technical Interview (60 min)
- Core Values Interview (45 min)
- Founders Interview (30 min)
- Offer!