Job title: Senior IT Systems Engineer

Company: Atlas Pacific Engineering

Job description: Position Title: Senior IT Systems Engineer

Location: Centennial, CO

Salary: $90,000 – $120,000 /year

Remote Work: This is 100% office-based position (no remote work)

What you will do

  • Provide technical Leadership in North America for the Global IT Infrastructure and users
  • Lead the implementation of new technologies and systems for North America
  • Act as escalation point for all technical issues, for both users and IT Colleagues.
  • Participate in providing 1st, 2nd and 3rd line IT Customer Support services as appropriate to ensure problems are resolved in a timely and efficient manner
  • Collaborate with other IT/IS members in the UK and US to assist knowledge sharing and education
  • Participate in providing user training and familiarisation workshops including new user inductions when required
  • Research, suggest and when requested, undertake activity to improve reliability, stability, scalability and performance of the Gulftech Global Infrastructure and applications.
  • Create and maintain documentation, including systems configuration, user instructions process and project plans
  • Provide Out of Hours Support for Global colleagues and customers when required
  • Collaborate with external support specialists and suppliers
  • Maintain an up to date knowledge of IT & IS technologies, products and services in general
  • Perform daily housekeeping and system administration tasks.
  • To undertake any other reasonable duties as directed by the Line Manager.

What you need to be successful:

Qualifications

  • At least 10 years in IT supporting a geographically dispersed user base, using Microsoft and Cisco technologies.
  • Cisco CCNA/CCNP preferred
  • Microsoft MCSE preferred

Experience:

  • Detailed Knowledge of Windows Server, including DNS, Active Directory, SQL, and MS Exchange.
  • Detailed knowledge of Cisco Lan Networking and WiFi.
  • Cisco firewall configuration including anyconnect VPN
  • Understanding and usage of Digital Certificates
  • Understanding of Mail flow, MX record maintenance, email and internet content filtering
  • Preferred experience:
  • HP Server Hardware
  • Nimble Storage
  • Cisco ASA, Catalyst, AIR Wireless
  • Load Balancers
  • Hyper-V /VMware
  • IBM Power / iSeries
  • MS Teams
  • Mobile device management
  • MS SharePoint server
  • Citrix Server

Skills:

  • Strong problem-solving skills with the ability to independently research solutions to complex technical issues
  • Ability to write simple correspondence and prepare detailed project planning documents
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to communicate (speak / read / write) in foreign language(s) preferred
  • Ability to cope well under pressure
  • Genuine desire to get the job done and achieve results
  • Willing to investigate any technical issue
  • Polite, Professional, approachable

What We Can Offer:

  • Opportunity to directly impact long-term organizational performance and growth.
  • Engaging and progressive culture.
  • Daily opportunity to influence “how the work gets done” and business performance.
  • Market-leading benefits

Benefits Overview:

  • 401(k)
  • Profit-Sharing
  • Free Disability insurance (LTD and STD)
  • Employee assistance program
  • Flexible spending account
  • Medical insurance (2 plans)
  • Dental insurance
  • Vision insurance
  • Health savings account
  • FSA
  • Free Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement

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Expected salary: $90000 – 120000 per year

Location: Centennial, CO

Job date: Wed, 20 Oct 2021 00:09:24 GMT

Apply for the job now!