Job title: Account Manager, Content (Central Region)
Company: Thomson Reuters
Job description: Are you looking for a progressive sales career that offers great earnings and growth potential, while working for an industry leader?
Would you like to join a company that is consistently recognized as a ‘Top Employer to Work For’ across a broad range of categories, such as Culture, Work-Life Balance, Opportunities for Women, Diversity & Inclusion, Social Impact, Volunteerism?
If yes, then the Account Manager, Content role at Thomson Reuters could be a great opportunity!
As an Account Manager, Content in our Tax & Accounting Professionals, Large Firms segment you will manage customer relationships within the assigned territory, retain and grow revenue, and market share through up-sell, cross-sell and retention activities of content at designated accounts to maximize customer satisfaction and achieve company strategic objectives.
More About the Role
In this Account Manager, Content opportunity, you will:
Support account relationships and drive overall software customer satisfaction/continuous improvements in Customer Experience scores for assigned accounts.
Be responsible for retention and net sales and revenue for assigned accounts.
Support execution of strategy at the account level; work with and bring in experts/specialists onto the team where required, have oversight of all account activities.
Act as point of contact for the client, provide escalation path to and from Service, attend to customer issues promptly.
Be responsible for accurate forecasting, keeping management in touch with accounts in a timely fashion; consistent updates of all CRM systems/reporting on market intelligence on competitor activity, and giving feedback to other internal stakeholders.
Assist in cultivating customer relationships, know the customer’s business and workflows, ensure effective service delivery to accounts.
You may be a fit for this role if you have:
Relevant sales experience, preferably 5 + years’ in a B2B, consultative role such as software or professional services, track record of success/exceeding quota.
Strong relationship building/selling skills (identify, develop and articulate a complex proposition/consultative selling).
An ability to communicate and deliver presentations effectively and at all levels within an organization.
Knowledge depth/understanding of customers and their business model and workflows within the Tax Professional segment.
Strong negotiation/interpersonal skills.
Adept at problem solving – ability to understand, articulate, structure and solve client needs.
Able to use technology with a high level of proficiency.
Team player, Highly collaborative.
High School diploma or equivalent required; Bachelor’s degree with focus in Sales, Marketing, Business, Finance or Accounting preferred.
Note: This a Remote position and can be based anywhere in the U.S. with approx. 25 to 40% travel required (*due to Covid-19 considerations travel will not be required until restrictions are lifted).
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Compensation: Base salary and a variable compensation that is directly related to your success.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on .
Location: Ann Arbor, MI
Job date: Fri, 22 Oct 2021 03:38:36 GMT
Apply for the job now!