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Why Mayo Clinic
Responsibilities
Provides assistance to Mayo Medical Center patients, visitors and staff throughout the Mayo campus and the city of Rochester. Communicates information accurately in a pleasant and efficient manner to a variety of people, including patients, visitors, medical center staff and other departments. The information desk attendant functions as a resource to these groups and is familiar with multiple medical center resources including lost and found items. The information desk attendant carries out all aspects of the job while displaying good judgment and problem solving skills and assumes the responsibility of self-development within the role.
Qualifications
High school diploma or equivalent is required. Previous hospital or clinical experience in a customer related field is preferred. Must be able to work independently. Requires good communication, telephone and human relation skills to interact with staff, visitors and patients. Strong problem solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays, and weekends with rotating days off. Basic computer skills preferred.
Exemption Status
Nonexempt
Compensation Detail
$17.63 – $23.67 / hour
Benefits Eligible
Yes
Schedule
Part Time
Hours/Pay Period
56
Schedule Details
11:30am-8:00pm Tuesdays, Fridays, every other Thursday
8:00am-4:30pm every other weekend
Weekend Schedule
8:00am-4:30pm every other weekend
1 holiday per year
International Assignment
No
Site Description
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Shelly Weir
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