Urgently needed for 
HR Business Partner
Company: Mass General Brigham
- In conjunction with leaders, create strategic human capital plans that are linked to business strategy and focused on a high-performance culture in which all colleagues thrive. Areas of the plans include workforce planning and development, diversity and inclusion, engagement, leadership development, continuity and talent review, onboarding, orientation, compensation, retention, change management, and culture.
- Data and analytics are used as part of the assessments and include culture survey results, diversity & inclusion survey results, employee and labor relations trends/data, engagement survey results, compensation analyses, workforce analytics (e.g. 90 days, one year, and two-year turnover), internal labor movement data and other sources of feedback.
- Ensure business teams have a clear purpose & goals, review the effectiveness of leadership and teamwork, ensure opportunities for team member growth and development, processes for continuous performance improvement, and metrics for measuring team progress.
- Develop change management plans with leaders, as needed.
- Partner with leaders to plan and execute integrations and/or organizational restructure of various complexity, applying sound guidance in organizational design and change management, along with project managing the tactical steps of the process.
- Work with leaders and teams to create a culture of ownership, diversity, respect, equity, and inclusion.
- Partner with the People & Organizational Development Team to conduct OD analyses and interventions within groups as needed. Interventions may include coaching managers and staff, developing departmental policies and communications, and facilitating training, meetings, and committees. May manage smaller interventions independently, with shadow consultation.
- Advise managers in conjunction with Talent Acquisition to facilitate problem-solving, prepare job descriptions, and maintain a high level of customer satisfaction. Support the Talent Acquisition team in developing effective recruitment strategies for assigned business customers.
- Provide subject matter expertise, market knowledge, and knowledge of the operations of business partners.
- Consult with managers and the Compensation Department regarding job analysis and evaluation, market and equity reviews.
- Consult with and advise managers and employees on employee relations issues. May include:
o Policy communication and interpretationo Guidance on performance management, corrective action, and terminationso Utilization of MGB resources such as training resources, EAP, and DE&Io Liaison between employees/managers and MGB central Benefits, Payroll, Commuter Services, and other functions for more complex questions.o Manage grievance process in conjunction with Employee & Labor Relationso Provides sound guidance that results in a positive and respectful employee relations environment that is in compliance with federal and state laws and MGB policies.o Consult with Employee & Labor Relations, Office of the General Counsel, and other functional departments as needed to successfully investigate and manage employee relations issues.o Review ADA accommodation requests and conduct discussions with employees making requests.
- Identify, develop, or deliver training and presentations as needed, as an extension of system initiatives or specific to the functional area. This includes routine presentations to all levels of departmental management and staff at senior leadership meetings, retreats, department-wide meetings, and smaller group meetings. Subjects and topics include HR policies and procedures and communication of initiatives impacting the department.
- Maintain an organization-wide and system-wide perspective when making HR & business decisions.
- Act as liaison to all HR Centers of Expertise (Compensation, Benefits, TA, HR Ops, etc.)
Administrative:
- Manage PeopleSoft queue in a timely and efficient manner until the transition to Workday in January 2025. Ensures compliance with MGB policies in transactions.
- Partner with appropriate staff to create procedures and technical solutions to streamline administrative processes and reporting within the department.
- Contribute to the development, enhancement, and maintenance of departmental position control systems and dashboards.
- Collaborate with other areas within MGB to provide excellent customer service.
- Manage administrative consolidations of groups and individuals moving onto the MGB payroll from affiliate payrolls.
- Act as a resource on committees and sub-committees for MGB HR initiatives; provide support and assistance leading HR efforts as needed to assigned business units.
- Using independent judgment, escalates issues to senior leadership as needed.
- Maintain confidentiality and respect individual sensitivities.
- Participate in all team meetings and additional projects as assigned.
- Use/s the MGB values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
- Other duties as assigned
QualificationsQualifications
- Bachelors Degree in Human Resources, one of the social sciences, business, or a related field.
- Minimum of 3 years experience in a multidiscipline Human Resources environment, including recruitment, training, compensation, benefits, and performance management. A minimum of 2 years as a Human Resources Generalist or Business Partner with a focus in employee relations.
- Masters Degree, PHR/SPHR, or other HR certification a plus.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and HRIS web-based tools such as PeopleSoft or Workday
- A combination of education and experience may be substituted for requirements
Skills, Abilities and Competencies
- Business Acumen – the ability to understand and apply information to develop the department’s/division’s action plan. Must be business-savvy to offer relevant and value-adding advice and recommendations.
- Critical Evaluation – The ability to interpret information and data to make HR & business decisions and recommendations, and to translate data into action. Strong conflict-resolution & problem-solving skills. Must be knowledgeable and resourceful. Good data analytic skills and capability.
- Ability to think critically.
- Leadership and Navigation – The ability to direct and contribute to initiatives and processes within the department/division.
- Consultation – The ability to provide guidance to leaders, to be a forward thinker & to be solution-oriented. The ability to have excellent listening skills, to have empathy & trustworthiness.
- Communication – The ability to effectively exchange information with stakeholders. Strong communication skills.
- Relationship Management – The ability to manage interactions to provide service and support to the organization, to build and maintain effective working relationships.
- Change Management – The ability to be open, and adaptive to drive change.
- Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws.
- Understanding of HR and other corporate functional departments and ability to draw on their resources as appropriate. These functions include Benefits, Compensation, Employee & Labor Relations, EAP, Office of the General Counsel, Privacy, Compliance, Information Security, Employee Records, HRIS, Police & Security, Payroll, and Commuter Services.
- Can independently manage small projects.
- Ability to manage multiple project commitments in addition to day-to-day responsibilities.
- Well-developed written and verbal communication skills, including the ability to create, facilitate, and execute formal communication, presentations, and training programs in response to business partner needs.
- Strong customer-service orientation. Effective in operating in a collaborative, matrixed environment.
- Ability to work independently with limited supervision; understands when to escalate issues.
- Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish the position’s objectives
- Possess strong interpersonal skills to effectively communicate with cross-functional teams including staff at all levels of the organization
About Mass General Brigham:As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.About Mass General Brigham Health Plan:Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.
Expected salary:
Location: Somerville, MA
Job date: Thu, 10 Oct 2024 06:52:10 GMT
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