Join Us AS Help Desk/Desktop Technician
Company: Akkodis
Job description: Akkodis is recruiting for a Helpdesk Technician in Buffalo, NY.The Help Desk Technician will support our client’s employees, computer hardware and software, which supports the mission, vision and values of the Company. 3-6 years of experience is the range that we are targeting for this role.The salary for this Helpdesk Technician role is 39K – 53K. The rate may be negotiable based on experience, education, geographic location, and other factors.Key Responsibilities for the Helpdesk Technician role include:Provide support for desktops, laptops, tablets, mobile devices, and their respective software.Resolve computer hardware, software, internet, and web-based application issues.Perform minor hardware repairs.Imaging of computers with agency approved software and services.Work with hardware vendors to resolve issues.Mobile device setup (laptops, Chromebooks, tablets, smart phones.)Printers and copiers support.Utilize help desk ticketing system.Provide remote and in-person support with provided tools as needed.Follow up with end-user to ensure resolution.Requirements for the Helpdesk Technician role include:Associates Degree or equivalent 3 to 6 years of experience in an IT-related field.Experience providing Windows desktop support.Experience with remote support tools.Proficient in Microsoft Office products.Experience with Active Directory.Reliable and organized.Ability to work well in a team environment.Excellent customer service skills.Valid driver’s license that meets Company’s motor vehicle standards.Physical ability to lift up to 30 pounds.If you are interested in this Helpdesk Technician job, then please click APPLY NOW. For other opportunities available at Akkodis, go to . If you have questions about the position, please contact Mike Keegan at 585-465-1236 orBenefit offerings available for our associates include medical, dental, vision, and a 401K plan.Pay Details: $39,000.00 to $53,000.00 per yearEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Expected salary: $39000 – 53000 per year
Location: Amherst, NY
Job date: Sun, 18 May 2025 02:42:16 GMT
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