CityRochester
StateMN
RemoteNO
DepartmentNursing
Why Mayo Clinic
Responsibilities
Location: Joseph 7C (JO7C), Complex Intervention Unit (General Care)
Patient Care Type: This is a 10-bed secured medical/surgical unit that is designed to provide care to adult patients with multiple comorbidities.
This unit was specifically designed to safely care for patients who have an increased risk of potential danger of harming self or others and/or verbal or physical aggressive behavior.
Future opportunity for staff on the unit could include joining the role of the of behavioral emergency response team for the Department of Nursing.
Bed #: 10
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Additional Qualifications:
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.
Internal applicants should attach their three most recent performance appraisals.
License or Certification:
Maintains certifications/licensure per work unit requirements.
Exemption Status
Nonexempt
Compensation Detail
$21.16 -$29.85 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
64
Schedule Details
Sunday-Saturday; Days/Evenings, 8-hour shifts
Weekend Schedule
Every other weekend (Weekend 1)
International Assignment
No
Site Description
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Angela Roberts
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