Overview
Director, Agency Asset Management, Special Servicing Lead
The Agency Multifamily Asset Management Director of Special Servicing will be responsible for the daily oversight of heightened risk multifamily loans. The position will include fostering partnerships with Agency representatives, engaging and developing staff, managing operational and credit risk, and developing relationships with internal partner groups. Additional areas of responsibility include procedures, governance, technology, and training related to the functional areas covered. Capital One’s Commercial Bank looks for its leaders to demonstrate client focus, inspirational leadership, integrated problem solving and domain expertise. This role will report to and work closely with the Head of Agency Asset Management.
Responsibilities:
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Lead ongoing risk analysis across the heightened criticized and special servicing portfolio, ensuring timely risk detection and appropriate monitoring
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Oversee the preparation of action plans in support of resolution strategies while enforcing default remedies under loan documents
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Provide on-going training and development to Associates and collaborating on risk mitigation related asset management experience preferably in managing Fannie Mae or Freddie Mac multifamily loans
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Strives to achieve the highest net recovery for liquidated loans by minimizing the expense of management, ensuring effective timeline management and disposition of assets
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Monitors exception reports and controls to ensure accuracy.
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Subject matter expert on Agency special servicing
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Participates in the development and/or implementation of technology for use in the area of responsibility to achieve operational efficiencies
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Ensure special servicing processes and procedures are maintained and adhere to lender requirements to drive process improvement and ensure operational efficiency
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Building solid partnership with internal Bank partners from production, risk, servicing, underwriting, technology and others
Basic Qualifications:
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Bachelor’s Degree or military experience
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At least 7 years of asset management experience managing Fannie Mae and Freddie Mac multifamily loans
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At least 7 years of experience managing a team
Preferred Qualifications:
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At least 8 years of experience in commercial real estate
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At least 8 years of asset management experience with managing Fannie Mae and Freddie Mac multifamily loans
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $205,400 – $234,400 for Agency Asset Manager IVMcLean, VA: $226,000 – $257,900 for Agency Asset Manager IVPlano, TX: $205,400 – $234,400 for Agency Asset Manager IV
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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