Digital Product Designer UX – Research Digital Solutions – Limited Tenure – Remote


Join Us AS Digital Product Designer UX – Research Digital Solutions – Limited Tenure – Remote

Company: Mayo Clinic

Job description: Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.Benefits Highlights

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

ResponsibilitiesAt Mayo Clinic, we put the needs of the patient first in all that we do. It’s a commitment that has propelled our organization into exciting futures. Now, we are building a new Center for Digital Health that aims to produce a state of the art integrated digital system. We want digital healthcare that’s more accessible, scalable, and sustainable, and the unparalleled digital experience that we know is possible.The User Experience (UX) Designer is the core role of the Experience Design unit. They analyze, plan and sequence the interactions that a person has with software or application over time. Working with research insights from the Human-centered design process, the UX Designer listens to the needs of our patients and physicians and responds with design that delivers against our key criteria for good design at Mayo Clinic: easy, clear, useful and pleasing.Analyzes research findings and recommendations to plan and deliver Use Cases, User Journeys,User Flow Diagrams, Navigation Structures and Information Architecture in order to optimize the User Experience of our digital properties. In partnership with Product and Engineering team, shape products that advocate for user needs, delivers on business requirements, and contributes to a best-in-class seamless user experience throughout product discovery and development. Designs for browsers, responsive web, native apps, smart watches, kiosks, web-connected health monitoring devices and other consumer and health interfaces and systems. Creates and delivers Storyboards, Wireframes, Interface Modules and Pages, Prototypes and Design Specifications. Evaluates designs according to project specific and enterprise standard metrics. Understands and designs to meet WCAG 2.0 AA Accessibility Standard. Collaborates with the Experience Design team to maintain, grow, implement and refine Mayo Clinic’s Digital Design Language. Facilitate Design Workshops and synthesizes divergent ideas into a cohesive Design Proposal. Provides oversight of vendors that assist with Experience Design scope of work.Provide user experience (UX) and design services as part of multidisciplinary teams working on products, projects, and work streams delivering Research systems to Mayo Clinic users through the creation, refinement, configuration, and integration of digital tools with processes and people. Products include an application focused on Research Pharmacy needs and automation enablement. Partner with the Product Manager and users to achieve optimal user experience while operating within Mayo Clinic’s design standards. Continually educate on the why’s and how’s of best practice user experience research and design to colleagues, including Business Analysts. The work focuses on ensuring the end user needs are being met through the definition of the problem based on a rich understanding of end-user needs, operational context, and a solution’stechnical and operational feasibility.QualificationsHigh School diploma/GED required. 5-7 years’ experience in Design with demonstrated impact.Understanding of the Human Centered Design (HCD) process. Working knowledge of current User Experience methods. Excellent visual communication skills, and refined ability to clarify complex problems. Excellent interpersonal and communication skills, including confident presentation skills. Excellent ability to design on behalf of people with serious and complex medical conditions. Understands the working methods of colleagues in Experience Design such as Researchers and Engineering. Can communicate clearly to a project or executive team. Demonstrated use of an iterative design cycle method to refine products. Demonstrated knowledge of design tools and platforms (Adobe CS, Sketch, Figma, Mural, Invision etc.).Experience working in Scrum Agile methodology to define User Stories as part of sprint planning. We practice Human-Centered Design (HCD) and product development at Mayo Clinic, which aligns with our core organizational value that “the needs of the patient come first.”It is preferred that the candidate possesses an understanding of Research methodologies and practices.Exemption StatusExemptCompensation DetailEducation, experience and tenure may be considered along with internal equity when job offers are extended.; $113,131 – 169,748 annually.Benefits EligibleYesScheduleFull TimeHours/Pay Period80Schedule DetailsSchedule details – Monday – Friday/Business hours This position works remotely 100% of the time from anywhere in the United States. This position has an anticipated end date of two years after the start date.Weekend ScheduleWeekend details – May be required when there are system upgrades/updates, or other projects require this for implementation, for example. Not routinely needed.International AssignmentNoSite DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.RecruiterJill Squier

Expected salary: $113131 – 169748 per year

Location: Rochester, MN

Job date: Mon, 06 Jan 2025 04:32:53 GMT

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