Join Us AS Desktop Support Technician
Company: GeoLogics
Job description: Geologics is seeking a talented Desktop Support Tech experienced with M365 / O365 migrations and Mobile Device Management (MDM) in Merrimack NH, 03054Position: Desktop Support Tech / Field Service Tech IIIType: W-2, Contract Only No C2C, No 1999 and No 3rd partiesLocation: Onsite in Merrimack NH 03054Pay: $30.00 – $34.10 per hour with limited benefitsFlexible schedules with every other Friday off work, if desired (9/80 schedule)Due to the nature of work performed in the facility, U.S. citizenship is required.Minimum Requirements:
- US Citizenship
- Experience with M365 / O365 migrations is a hard requirement
- Experience with Mobile Device Management (MDM) is required. We prefer Intune, but please specify if used something else. It will be considered.
- Working knowledge of computer hardware, software, and terminology.
- Must have good communication and organizational skills.
- BASIC problem solving skills.
- Working knowledge of ServiceNow Ticketing system a plus.
- Local travel to sites in the Nashua, Merrimack and Manchester area.
Job Responsibilities:
- Supports computer users with installation of hardware/software and networking components to meet personal computer needs.
- Win 7 upgrades and deploy of new replacement machines.
- Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
- Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
- Assists with computer studies, projects, and implementation of policies throughout area of assignment.
- Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
- Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
- Diagnoses and resolves moderate end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process.
- Participates in the deployment of new software platforms.
- Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete.
- Verify with the customer that the problem has been resolved and close case.
Please respond to Meredith Baldwin with your interest level, recent copy of your resume and your availability for a call to*Rates listed are not a guarantee of salary/rate. Rate offered at time of hire will depend on many factors including education, experience, interview results and skill levelGeoLogics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/VeteranMeredith BaldwinRecruiter(703) 891-6115[email protected]Job Requirements
Expected salary: $30 – 34.1 per hour
Location: Merrimack, NH
Job date: Wed, 18 Sep 2024 23:18:00 GMT
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