Desktop Support Technician

Join Us AS Desktop Support Technician

Company: A3 Solutions, Inc.

Job description: IT Desktop Service TechnicianMust be 100% onsiteMust have experience doing rollouts/updatesMust have SCCM experienceMust be familiar with supporting AutopilotM-F: 8a-5pWill travel to Dallas to train for one weekMust be able to travel to Utah (2-3 weeks/month) for the first couple months to train and assist with deployment/rolloutEnterprise environment support

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client’s location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.

Expected salary: $18 – 20 per hour

Location: Cleveland, OH

Job date: Tue, 20 Aug 2024 22:21:02 GMT

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