Join Us AS Desktop Support Technician
Company: Delphi-US
Job description: Title: Desktop Support Technician (Contract) – Job#5681Location: Auburn, MEJob Description:Our client is seeking a Desktop Support Technician to provide on-site technical support in Auburn, ME. This short-term role will be responsible for managing and troubleshooting audio-visual and computing equipment, delivering Tier 1 support for enterprise applications, and assisting with infrastructure-related issues. The position also involves installing, configuring, and maintaining software, replacing computer lab equipment, and offering both desk-side support and remote support for other locations. The successful candidate will demonstrate strong technical troubleshooting skills, excellent communication abilities, and the capacity to provide high-quality customer service to faculty, staff, and students.Key Responsibilities:
- Manage and troubleshoot classroom audio-visual and computing equipment
- Provide Tier 1 technical support for enterprise applications and infrastructure issues
- Install, configure, and maintain campus-specific software and services
- Replace and upgrade computer lab equipment
- Deliver desk-side support and remote support to other locations
- Assist faculty, staff, and users with hardware and software use in labs
- Research, develop, and maintain desktop documentation
- Provide recommendations on current technologies and process improvements
Required Skills:
- Experience with help desk ticketing systems
- Proficiency in providing in-person IT support
- Familiarity with Azure Active Directory and Microsoft Teams
- Strong troubleshooting skills across hardware, software, and networks
- Ability to support both local and remote users effectively
- Excellent written and verbal communication skills
- Strong documentation skills and attention to detail
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering, and Professional Staffing services for premier corporations and a multitude of industries across the United States. We are the Peacemakers in the Talent War – bringing the best and brightest talent to Employers of Choice, enabling critical project success, fostering progressive employment relationships, and promoting competitive advantages for our Clients and the Talent Marketplace we serve. Delphi accomplishes this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You’ll find our team is highly experienced, friendly, professional, and ready to advocate on your behalf, armed with industry trends and an understanding of employer expectations.#LI-RS1
Expected salary:
Location: Augusta, ME
Job date: Thu, 14 Aug 2025 22:22:31 GMT
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