Join Us AS Desktop Support Technician
Company: Global Data Consultants
Job description: Overview:GDC IT Solutions is currently seeking a Desktop Support Technician for a fully onsite role at Manitowoc Cranes in Shady Grove, Pennsylvania. This position offers hands-on support in a dynamic enterprise environment and requires daily on-site presence. Position Overview:Position OverviewAs a Desktop Support Technician, you will be responsible for delivering in-person technical support for end users at Manitowoc Cranes in Shady Grove, PA. Your responsibilities will include maintaining desktop environments, resolving hardware and software issues, managing updates, and ensuring high levels of customer service. You will work closely with internal IT teams and end users to maintain technology uptime and performance across a variety of systems and devices. Responsibilities:Provide technical support for desktops, laptops, wireless devices, firewalls/routers, printers, monitors, projectors, and peripheral devices.Install, upgrade, and support Microsoft Windows operating systems (XP – 10).Install, upgrade, and support Microsoft Office suites (2003 – 2019).Perform software and hardware installation and maintenance.Troubleshoot and install printers and related equipment.Image, update, and patch laptops and desktops.Provide support for remote connectivity and mobile devices.Resolve issues related to Active Directory desktop integration.Monitor ticket progress and maintain communication with end users.Deliver excellent customer service while maintaining a professional and efficient IT support environment. Minimum Qualifications:2+ years of overall IT support experience.1 or more years of recent desktop support experience, including installing, upgrading, and managing Microsoft desktop environments and network equipment.Experience with Active Directory integration.Experience troubleshooting hardware, software, and network-connected devices.Excellent customer service and communication skills. Preferred Experience:Preferred ExperienceProfessional certifications such as A+, Network+, or MCSA.Associate’s or Bachelor’s Degree in a related IT field.What We Do:What We Do:Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.Why Work for GDC?
- Cutting Edge Technology and Innovation
- Career Growth Opportunities
- Employee-Centric Environment
- Comprehensive Benefits Package
- Holiday and Vacation
Equal Opportunity Workplace:GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.Visit our for the latest employment opportunities.© Global Data Consultants, PA USA
Expected salary:
Location: Pennsylvania
Job date: Thu, 24 Jul 2025 02:34:43 GMT
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