Join Us AS Desktop Support Technician
Company: Cynet Systems
Job description: Job Description:Pay Range: $20hr – $25hrResponsibilities:
- Deliver world-class IT support to onsite and remote executives.
- Independently resolve complex, break/fix issues in person or via telephone.
- Perform installations, replacements, upgrades, and other hardware/software related tasks as needed.
- Setup and monitor high-priority executive meetings utilizing collaboration and AV services.
- Provide technical support to Office Services as needed.
- Provide recommendations regarding new technologies to better support all executives, and users.
- Perform regular walkthroughs to provide proactive support to high visible individuals.
- Acts as a resource for IT projects and initiatives in other functional areas as needed.
- Receive and respond to incoming support requests in a timely manner including off hours.
- Follow set procedures for logging, reporting, and statistically monitoring desktop operations.
- Set reasonable expectations that can be counted on.
- Present the facts transparently to promote collaborative solutions.
- Working technical knowledge of current protocols, operating systems, and standards.
- Strong written and oral communication skills with a focus on executive level support.
- Analytical and problem-solving abilities, with keen attention to detail.
- Self-motivated and directed, with the ability to effectively prioritize and execute.
- Experience working in a team-oriented, collaborative environment.
- Strong customer-service orientation with a focus on customer satisfaction.
- Highest degree of professionalism and integrity.
- Flexibility to be on call during off hours and weekends.
- Ability to research and test new technologies and solutions.
- Time management and organizational skills.
Skills:
- 5+ years’ experience in desktop hardware, operating systems, smartphones, Bar code, scanners and printers.
- 5+ years’ experience in Microsoft 0365 products (Windows, Office, Outlook, Skype, etc.).
- 5+ years’ experience in business communication platforms such as messaging, video conferencing.
Expected salary: $20 – 25 per hour
Location: Los Angeles, CA
Job date: Tue, 01 Jul 2025 22:51:28 GMT
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