Desktop Support Technician

Join Us AS Desktop Support Technician

Company: SKIN AND CANCER INSTITUTE

Job description: Desktop Support TechnicianJob DescriptionManages help desk tickets promptlyEnsures security protocols are followed and enforced.>span class=”NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8″>responds to hardware and software problems, including third-party applications.Support email related issues (O365)Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.Implement device upgrades for office workstations, servers, and network equipment.Image and deploy hardware/software for new hires and acquisitions.Use remote control tool to assist end-users when neededResolve LAN/WAN/VPN issues such as network performance and connectivity.IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.Create a network, hardware, and software documentation for different systems.Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.Plan, prioritize, organize, and complete work to meet established objectivesJob RequirementsMinimum 3+ years of IT Support experienceAll current Microsoft Desktop Operating Systems (10/11)Microsoft Windows Server 2012R2/2016/2019/2022Experience with Office 365 Suite, including O365 Outlook desktop/web application.Active Directory, Group PolicyExperience with LAN and WAN technology and firewallsExperience with help desk supportKnowledge of PC hardware, printers, and troubleshootingKnowledge of IP networking/DHCP/VPN and Wi-FiBilingual (English and Spanish) a plusMust be authorized to work in the United States

Expected salary:

Location: Las Vegas, NV

Job date: Tue, 01 Apr 2025 22:46:00 GMT

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