Desktop Support Technician

Join Us AS Desktop Support Technician

Company: eXcell

Job description: Take your career to the next level with . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.We are currently searching for a qualified Desktop Support Technician to join a large and successful company onsite in Kalamazoo, MI. The ideal candidate will be bilingual in French and English.Duties and Responsibilities:Break-Fix support, changing system boards, hdds, laptop LCDs etc.Trouble shooting both hardware and softwareIMAC – receiving equipment, unboxing, and deploying (set up, breakdown)Responsible for shipping and tracking equipment to remote users, tracking returns, and documenting everything in the ticketProvide support for laptops and a mix of network printersSkills and Qualifications:ServiceNow ticketing system experienceComptia A+ certification required (can be obtained before the end of 60 days)Lenovo warranty certifications a plusSupporting Windows 10MS Office 0365 experienceRemote access experienceSCCM Imaging experienceAsset management experienceMust be detailed and process orientedMust be able to work independently following detailed stepsMust be able to document troubleshooting steps taken and maintain daily ticket statusMust be professional, well spoken, good verbal and written communications skills$25.00 – $26.50 per hourWe offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** ™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Expected salary:

Location: Kalamazoo, MI

Job date: Thu, 27 Mar 2025 06:40:56 GMT

Apply for the job now!