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Desktop Support Technician


Join Us AS Desktop Support Technician

Company: Robert Half

Job description: Job Description:We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a desktop support technician, you should be highly skilled in the fitting and upkeep of computers and their networks. A remarkable desktop support technician will gauge computer proficiency in every individual, and then proceed to tailor their services in a suitable manner.Apply today for immediate consideration!!Desktop Support Technician Responsibilities:

  • Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
  • Receiving and documenting requests for support.
  • Deciding on the most suitable ways of providing aid.
  • Delivering IT and related assistance upon request, or as you deem suitable.
  • Configuring new desktops, routers, modems, and similar devices.
  • Performing routine inspections and upkeep of existing installations.
  • Updating computer operating systems and other important software, as needed.
  • Substantiating requests for hardware and software purchases and upgrades, if appropriate.
  • Providing suggestions on appropriate training for staff.

Requirements:Desktop Support Technician Requirements:

  • Associate’s degree in a computer-centered discipline.
  • Pertinent bachelor’s degree is strongly preferred.
  • Experience as a desktop support technician or equivalent.
  • Familiarity with all TeamViewer functions.
  • Capabilities needed to deliver in-person and remote IT aid.
  • Fantastic installation, diagnostic, upgrade, and restoration abilities.
  • Excellent vertical and lateral thinking.
  • Superb time management skills.
  • Clear written and verbal communication.
  • Forbearing, flexible, and supportive.

Expected salary:

Location: Miami, FL

Job date: Sun, 27 Oct 2024 03:44:38 GMT

Apply for the job now!

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