Join Us AS Desktop Support – Onsite
Company: MSys
Job description: *** Very long term project; Long term – usually goes for 3+ years***Webcam interview*** 37.5 hours per week *** ***Onsite***Position Description:
- provide tier 1 and 2 helpdesk support.
- The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
- Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.
- Configure and install personal computers,laptops, and tablets.
- Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
- Monitors and respond to user created ticket via the agency helpdesk system.
- Provide basic hardware and software training to users related to desktop use and accessing network resources.
- Work towards departmental and project deadlines.
- Document and present recommendations for issue/risk remediation to team leads and managers.
- Other duties as assigned.
Requirements:
- Microsoft Windows 11 – 2+ years
- Microsoft Windows Server 2019 / 2022 – 1+ year
- Microsoft Active Directory – 1+ year
- Microsoft Office 365 – 1+ year
- Microsoft Endpoint Configuration Manager – 1+ year
- Virtual interviews are available.
Contact the recruiter working on this position:The recruiter working on this position is MANOJ Kumar Akkapelly(Raghu Team)
His/her contact number is
His/her contact email isOur recruiters will be more than happy to help you to get this contract.
Expected salary:
Location: Bellefonte, PA
Job date: Sun, 18 May 2025 04:33:33 GMT
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