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Desktop Support – Onsite


Join Us AS Desktop Support – Onsite

Company: MSys

Job description: Interview Type: Skype *** Very long term project initial PO for 1 year, expect to go for 4+ years *** ***Onsite***Description:Typical Experience: 84+ monthsSample Role Types: Desktop Support Analyst, Help Desk Support AnalystExpected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.Description (including, but not limited to):

  • Technical assistance, support, and advice to end users for hardware, software, and systems
  • Hands-on technical and functional assistance to business and technical users
  • Remote technical and functional assistance to business and technical users

Required Skills

  • Unpack boxes and stage for i-tagging
  • Organizing PCs and parts in stock rooms
  • Work tasks & perform data updates in ServiceNow system
  • Process PCs & delivery for State Surplus
  • Perform updates in AssetWorks system
  • Assist with PC pickups, deliveries, shipping
  • Assist with testing new PC models
  • Performing lifecycle replacements
  • Physical PC inventories
  • Provide PCs to customers
  • Image/Provision PCs
  • Use SharePoint for file management
  • Win 10, 11 knowledge preferred
  • Basic knowledge of Mac OS helpful
  • M365 knowledge preferred

Contact the recruiter working on this position:The recruiter working on this position is MANOJ Kumar Akkapelly(Raghu Team)
His/her contact number is
His/her contact email isOur recruiters will be more than happy to help you to get this contract.

Expected salary:

Location: Raleigh, NC

Job date: Sat, 10 May 2025 03:59:48 GMT

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