Join Us AS Desktop Support IT Administrator
Company: EchoStar
Job description: EchoStar Corporation (NASDAQ: SATS) is a premier global provider of satellite communication solutions. Headquartered in Englewood, Colo., and conducting business around the globe, EchoStar is a pioneer in communications technologies through its Hughes Network Systems and EchoStar Satellite Services business segments. For more information, visit . Follow on Twitter.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.EchoStar has an exciting opportunity for a Desktop Support IT Administrator in our Hughes Network Systems division. This position will be located at our headquarters in Germantown, MD. MD. This role provides a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment.Responsibilities:
- Executive and end-user desk side support and/or training.
- Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment
- Troubleshoot and support Windows 7,10 and 11, Office 365 applications such as Outlook, Word, Excel, PowerPoint, One Drive, and Teams.
- Troubleshoot AV and VPN solutions.
- Troubleshoot problem areas (in person, by telephone, Teams, or via email)
- Image and set up laptops and desktops for new hires using SCCM.
- Install, maintain, and upgrade workstations and software.
- Evaluate computer hardware and software.
- Install, configure, diagnose, repair, and upgrade hardware and other equipment while ensuring its optimal performance.
- Travel between our 3 facilities in Maryland as needed.
Basic Requirements:
- Associate’s degree in an IT-related discipline or a combination of education and experience
- 5 years of related desk-side technical support experience
- 5+ years of experience with Microsoft Windows and Office 365.
Preferred Qualifications:
- Bachelor’s degree in computer science or equivalent experience.
- Microsoft Certification.
- Experience in troubleshooting network components between system segments.
- Experience using Intune, Network Printers, Tablets and Scanners and Active Directory.
- Knowledge of remote access and anti-virus tools.
- Ability to perform complex technical tasks and analysis.
- Maintain and troubleshoot infrastructure, hardware, and systems connectivity.
- Participate in migrations and enterprise-wide upgrades.
- Understand FTP, Trace route, Telnet, remote login, and other related commands.
- Ability to work independently and as a member of various teams and committees.
- Ability to understand and follow written and verbal instructions.
- Acute attention to detail and strong organizational skills; ability to manage priorities and workflow, and commitment to excellence and high standards.
- Excellent oral and written communication skills.
- Ability to lift computer and LCD equipment.
Will be eligible for discretionary bonus, with funding based on company performance.The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.#LI-EM1Compensation Range Annual Salary: $62,500.00 – $78,000.00EchoStar is committed to offering a comprehensive and competitive benefits package. Our programs are designed to provide you with the ability to customize your benefits to best meet the needs of you and your family. Our philosophy for these programs is to support and encourage healthy living and wellness. Our benefits package covers it all–from healthcare savings plans to education assistance and more!Financial: 401(k) retirement savings plan with company match; employee stock purchase plan; profit-sharing; company-paid life insurance, AD&D and disabilityWork-Life Balance: Paid Time Off (PTO), company-paid holidays, health and wellness events, exercise and sports facilities (locations may vary)Employee Incentives: Tuition reimbursement, employee referral program, year round employee events and community programs, discounts on Dish Network and HughesNetHealth: Medical, Dental, Vision, Employee Assistance Program (EAP), Health Savings Account (HSA) with opportunities to earn employer contributions; Health Care, Dependent Care and Transportation Flexible Spending Accounts (FSA)EchoStar and its Affiliated Companies are committed to developing and promoting an inclusive workplace. We are an Equal Employment Opportunity employer- Veteran/Disability. We will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. U.S. Persons or those able to obtain and maintain U.S. government security clearances may be required for certain positions. EEO is the law.
Expected salary: $62500 – 78000 per year
Location: Germantown, MD
Job date: Tue, 22 Jul 2025 23:34:30 GMT
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