Desktop Support Analyst

Join Us AS Desktop Support Analyst

Company: Robert Half

Job description: Job Description:Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people’s lives.What you will do:· Provide computer desktop support to local and remote users.· Troubleshoot and resolve computer hardware and software problems.· Maintain and upgrade computer systems.· Coordinate hardware repairs with vendors.· Ensure the integrity of all electronic data records.· Track equipment inventory and collaborate on potential purchases.· Own and execute technology implementation projects.· Communicate regularly and effectively with users.· Maintain records of daily data communication transactions, issues, and remedial actions taken.Requirements:· 2-4 years of related IT experience.· CompTIA, Microsoft, or other industry-relevant certifications.· Bachelor’s degree in Computer Science or technical degree a plus.· Reliable transportation.· Excellent problem-solving and troubleshooting skills.· Strong communication and customer service skills.· Ability to work independently and as part of a team.· Willingness to learn new technologies.

Expected salary:

Location: Hendersonville, NC

Job date: Tue, 01 Apr 2025 22:04:09 GMT

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