Join Us AS Desktop Support
Company: Inherent Technologies
Job description: Primary Responsibilities:
- Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers
- Use remote control tools to assist off-site users when needed
- Configure, deliver, and install new computers and peripherals for new hires
- Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system
- Prioritize workload based on service level agreements
- Act as a technical resource to others to resolve problems or issues
- Anticipate customer needs and proactively identify solutions
- Plan, prioritize, organize and complete work to meet established objectives
Expected salary:
Location: Irving, TX
Job date: Fri, 06 Sep 2024 22:13:27 GMT
Apply for the job now!
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