Join Us AS Desktop/Laptop Support Technician (Active Secret Clearance)
Company: Trispoke managed services
Job description: Field Service Technician – Hill AFB, UTPay Rate: $36.55/Hr. on W2US Citizenship and Active Secret Clearance is required for this position.Job description:-Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed-Supports computer users with installation of hardware/software and networking components to meet personal computer needs-Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning-Resolves issues including contacting and assisting vendors Researches, analyses, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment-Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc…-Performs new computer configuration and coordinates the workstation upgrade/replacement process-Participates in the deployment of new software platforms-Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete-Verify with the customer that the problem has been resolved and close caseRequired Skills:-Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008-Candidate must work well in a team environment Have excellent communication skills-Candidate must be a self-motivated. -Have excellent trouble shooting and analytical skills-Excellent knowledge of computer hardware, software, and terminology-Excellent knowledge of computer systems and local area networks Excellent computer skills-Excellent organizational skillsExperience Required:Minimum 5 years’ experience in an IT support role.Education Required:High School/GED#FieldServiceTechnician #ITSupport #DesktopSupport #SecretClearance #HillAFB #TechJobs #ITJobs #McAfee #MSOffice #Networking #Troubleshooting
Expected salary: $36.55 per hour
Location: USA
Job date: Fri, 22 Nov 2024 23:21:51 GMT
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