Join Us AS Desktop Engineer
Company: ACS Consultancy Services
Job description: Job Title: Desktop EngineerLocation: RemoteWe are currently seeking candidates who meet the following qualifications.Responsibilities:
- Install, configure, and support Windows and macOS-based desktop and laptop systems.
- Provide Tier 2/3 support for end-user issues related to hardware, software, and networking.
- Manage desktop imaging and deployment using tools such as SCCM, Intune, or MDT.
- Troubleshoot and resolve technical issues, ensuring timely and accurate resolutions.
- Maintain system and user documentation, asset inventory, and configuration records.
- Configure and support desktop security, antivirus, and encryption solutions.
- Assist with application packaging, patch management, and software distribution.
- Coordinate with other IT teams to support upgrades, migrations, and infrastructure projects.
Qualifications:
- Bachelor’s degree in Information Technology or related field (or equivalent experience).
- Experience in a Desktop Support or Desktop Engineering role.
- Strong knowledge of Windows 10/11, Active Directory, Group Policy, and Office 365.
- Hands-on experience with device imaging and deployment tools (SCCM, Intune, etc.).
- Proficiency in PowerShell or other scripting languages for automation tasks.
- Solid understanding of networking basics (TCP/IP, DNS, DHCP).
- Strong troubleshooting and diagnostic skills.
- Experience with cloud-based device management (e.g., Autopilot, Azure AD).
- Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk).
- Certifications such as CompTIA A+, Microsoft MCP/MCSA/MD-100/MD-101 are a plus.
- Experience supporting Citrix environments or virtual desktop infrastructure (VDI).
- Knowledge of endpoint protection and patch management solutions.
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications, please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Expected salary:
Location: Albany, NY
Job date: Fri, 18 Apr 2025 22:55:46 GMT
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