Join Us AS Desktop Administrator
Company: ACS Consultancy Services
Job description: Job Title: Desktop AdministratorLocation: RemoteWe are currently seeking candidates who meet the following qualifications.Responsibilities:
- Install, configure, and maintain desktop hardware, software, printers, and peripherals
- Provide Tier 1 and Tier 2 support for desktop issues and user requests
- Troubleshoot and resolve technical issues related to operating systems (Windows/macOS), applications, and network connectivity
- Manage user accounts, profiles, and access permissions using Active Directory
- Perform software updates, patches, and security configurations
- Maintain inventory of hardware and software assets
- Collaborate with other IT staff to support infrastructure and deployment projects
- Document procedures and maintain knowledge base articles for IT support processes
- Assist in onboarding and offboarding employees, including hardware setup and recovery
Qualifications:
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Experience in desktop administration or IT support
- Strong knowledge of Windows 10/11, Office 365, and common desktop applications
- Experience with Active Directory, Group Policy, and remote support tools
- Familiarity with IT ticketing systems and asset management tools
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Excellent problem-solving and communication skills
- Industry certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus.
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications, please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Expected salary:
Location: Albany, NY
Job date: Wed, 14 May 2025 22:45:36 GMT
Apply for the job now!
