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Customer Service Representative

Join Us AS Customer Service Representative

Company: Automatic Leasing Service

Job description: Benefits:

  • Company parties
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance

Join a team that values integrity, serves its community, and is known for our customer service. Base rate starts between $19.00-20.00 per hour!Automatic is currently seeking a Customer Service Representative (CSR) for a full-time position to provide customer service to our many washer and dryer customers, primarily dealing with apartment communities and tenants.Please note, this position is on-site only. We are located right in the heart of Scott’s Addition!Pay:

  • Base rate $19.00-20.00 per hour
  • Monday-Friday Schedule

Benefits
Pulled from the full job description

  • Dental insurance
  • Quarterly bonuses
  • Annual raises
  • 401k and profit sharing
  • Health insurance
  • Life insurance
  • Paid time off and paid holidays
  • Paid training
  • Vision insurance

Primary Responsibilities:

  • Provide timely responses to telephone inquiries in a courteous and professional manner
  • Follow policies and standard operating procedures
  • Handle various administrative tasks
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
  • Use Salesforce platform to handle service calls
  • Handle paperwork and multiple software platforms as needed
  • Report problems that occur via the online system so they can be addressed by the appropriate parties
  • Regular and predictable attendance is required

Minimum Qualifications:

  • High School Diploma or equivalent required
  • Must be able to speak and read English fluently
  • Must be able to pass background check and drug test
  • Ability to work within established 8am-5pm Monday-Friday schedule
  • Must have excellent interpersonal skills and the ability to organize simultaneous tasks
  • Ability to work as a member of a team

Work Location: In person

Expected salary: $19 – 20 per hour

Location: Richmond, VA

Job date: Sun, 15 Sep 2024 04:05:57 GMT

Apply for the job now!