Join Us AS Customer Service Representative
Company: XPO Logistics
Job description: What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
- Transportation experience
- Excellent verbal and written communication skills
About the Customer Service Representative jobPay, benefits and more:
- Pay starts at $22.01/hour
- Full health insurance benefits on day one
- Life and disability insurance
- Earn up to 13 days PTO your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
What you’ll do on a typical day:
- Bill shipments according to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery #PIQ
About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO’s candidate privacy statement . PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Carlisle, PA-17015
Expected salary: $22.01 per hour
Location: Carlisle, PA
Job date: Wed, 28 Aug 2024 07:32:14 GMT
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