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We’re on the hunt for energetic Customer Service Advisors to join our crew.
Who We Are:
We’re the superheroes of appliance breakdown protection, keeping almost 9 million UK homes running smoothly!
Dive into a role that offers epic work-life balance and a super-flexible, exciting onboarding experience.
Ready to be part of the fun? Let’s make magic happen together!
As a Customer Support Advisor in our vibrant Service Excellence team, you’ll be the customer’s go-to hero!
Your mission, should you choose to accept it:
- Solve on the Spot: Use your service superpowers to resolve issues in a flash.
- Deliver Peace of Mind: Keep their world turning smoothly with your expert touch.
- Build Lasting Connections: Be the friendly voice that understands and puts customers first, every single time.
Make every call count, and leave customers smiling!
What We’re Looking For:
- Customer Service Rockstar: You’re passionate about smashing targets and delivering top-notch service.
- Home Office Ninja: Experienced in working solo or rocking it from home.
- Communication Guru: A natural at building connections and showing empathy.
- Juggling Pro: A team player who thrives on multitasking with resilience and flair.
What to Expect:
- Kick off with a 5-week remote training program-learn, grow, and meet your new colleagues.
- Work shifts from Monday to Sunday, 8am to 8pm.
- Enjoy the flexibility of a remote role with all the home office gear provided (just bring the broadband!).
So, What’s in It for You?
- Epic Training & Growth: Dive into full training with a crystal-clear path to climb the career ladder.
- Awesome Incentives: Snag regular rewards and win cool prizes that make work fun!
- Monthly Sales Bonuses: Boost your earnings with sweet extra pay each month.
- Mega Annual Leave: Soak up 33 days off (yes, including bank holidays!) to recharge and relax.
- Free Protection Plan: Experience our top-notch protection firsthand-discounts for family and friends included!
- Total Support: Get free advice and support on relationships, health, finances, and more with our Employee Assistance Programme.
- Health & Wellness Perks: Enjoy discounted gym memberships, and get help with dental, optical, and physio costs.
- Rock-Solid Pension: Secure your future with matched employer contributions up to 5% of your salary.
- Life Assurance: Rest easy with our employer-funded cover at 4x your basic salary.
- Exclusive Discounts: Score deals on Sky TV, mobile packages, and tons of online and high street stores.
- And So Much More: Travel loans, car leasing, Cycle to Work schemes, and Salary Finance options-plus other fab benefits!
Join us and enjoy a package that’s as amazing as you are!
Apply now and join the Service Excellence family!
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