Join Us AS Centralized Scheduling Representative
Company: Ohio ENT & Allergy Physicians
Job description: Description:We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients.Essential Functions:
- Professionally greet all patients.
- Register all new patients.
- Update all established patient demographics.
- Accurately enter all insurance information
- Schedule patient appointments for consultations, medical procedures, and follow-up visits.
- Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office.
- Indexing of consultation requests and external office records.
- Professionally handle patient complaints.
- Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director.
If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/LifePM20Requirements:
- Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable.
- Excellent oral and written communication skills required.
- Knowledge of GE-athenaPractice management software beneficial but not required.
- Knowledge of Microsoft Office software beneficial but not required.
- Ability to operate a computer and basic office equipment required.
- Ability to operate a multi-line telephone system.
- Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers.
- Must be well organized and detail oriented.
Work hours: Full Time Monday-Friday 7:30am-4:30pm with occasional overtimePI-3358
Expected salary:
Location: Columbus, OH
Job date: Sat, 21 Jun 2025 07:08:46 GMT
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