Accounts Receivable Specialist

Join Us AS Accounts Receivable Specialist

Company: Food Management Search

Job description: Accounts Receivable SpecialistOur client is a global company headquartered in Sarasota, Florida, with a focus on the digital imaging industry. They are currently seeking a full-time Accounts Receivable Specialist to join their expanding team. Candidates should bring initiative, and will be responsible for performing a variety of accounting tasks requiring accurate & timely recording of cash receipts, research & efficient resolution of issues as they arise, and daily interaction with outside customers and other departments relative to specific assigned accounts.RESPONSIBILITIES & DUTIES:

Execute outbound collection calls and emails in manner to collect funds while preserving client relationships
Exhibit good customer service by resolving customer billing issues and inquiries with a sense of urgency
Review and monitor assigned accounts and all applicable collection reports to identify aged receivables
Communicate with sales representatives in a timely manner regarding customer account status, pending orders, credit limits, and all other inquiries
Identify issues attributing to account delinquency and pursue resolutions
Process deposits for credit card batches and research discrepancies
Manage collection of customer payments in accordance with payment due dates
Post and apply customer payments for specified subsidiaries daily – lockbox, ACH/wire, and checks mailed to the office
Reconcile PayPal transactions and record returned payments weekly
Record and review notes in CRM regarding customer communication
Review and resolve auto invoicing failures daily
Generate manual invoices for liftgate, shipping charges, and other miscellaneous charges
Issue customer refunds for cancelled orders, duplicate payments, sales tax adjustments, and returns
Assist with external audits, including but not limited to running reports, process demonstrations, and providing back up for entries

QUALIFICATIONS:

Solid understanding of accounts receivable process and collection activities
2-5 years accounts receivable experience
Proficiency in MS Office with strong MS Excel knowledge
Detail-oriented, organized, resourceful, deadline driven, and able to manage shifting priorities
Able to work well with others in a fast-paced, collaborative team environment
Excellent written and verbal communication skills
Must be able to work from home or in the office in a paperless environment with limited supervision
Associate or bachelor’s degree in accounting (preferred)
NetSuite experience (preferred)
Must be able to take initiative and work independently
Must be comfortable inquiring for guidance as needed