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ERP Release Coordinator at Mayo Clinic

CityRochester

StateMN

RemoteYES

DepartmentInformation Technology

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The ERP Technology Services Unit is seeking a skilled IT Senior Systems Analyst to play a critical role in managing the release process for our core ERP Systems. This position will act as a Release Coordinator, working with the Release Manager to collaborate with cross-functional teams to ensure the successful planning, coordination, and execution of releases for all the major ERP platforms for Mayo Clinic, including Oracle ERP Fusion, Oracle FAW, Oracle EPM, and UKG Dimensions. Key responsibilities include:

  • Collaborate with stakeholders, including IT technical teams, testing teams, functional teams, and vendors to ensure all preparation steps for the releases have been completed.
  • Develop and maintain release plans, timelines, and communication strategies to ensure transparency and alignment across teams.
  • Coordinate and schedule release activities with the various teams.
  • Identify and help mitigate risks and issues that may impact release timelines or quality.
  • Establish and enforce release management best practices and standards.
  • Monitor and report on overall progress of release activities to leadership.
  • Work closely with various teams to ensure IT Change Management practices are followed.
  • Stay updated on platform release management trends, industry and emerging best practices in the area of Release Management.

This position requires:

· Strong communication and interpersonal skills, especially as it pertains to working with a broad stakeholder base with multiple different position levels from multiple different domains/departments.

  • Detail oriented with a focus on quality and precision.
  • Excellent project management and organizational skills.
  • Proven experience acting as a Release Coordinator.
  • Prior demonstrated technical experience, either in software development or operational support of SaaS/Cloud applications.
  • Experience with both SaaS releases as well as custom-developed code releases.
  • Deep understanding of the software development and release lifecycle.

Certification in project management (e.g. PMP) is beneficial but not required as well as a strong understanding or ERP systems and their release lifecycles.

This is a full time remote position.  Incumbent must live within the United States.  Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. 

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

Bachelor’s degree with 5 years technology or business administration experience, OR Associates degree with 7 years technology or business administration experience. 

Other qualifications: A Bachelor’s degree in Information Technology, Business Management or related field preferred. Excellent communication, organization, problem solving and facilitation skills. Excellent interpersonal skills including conflict resolution. Demonstrated history of continuing education in personnel and administrative processes. Strong understanding of financial concepts, business process, continuous improvement and organizational development. Demonstrated mastery of all requirements detailed in the Systems Analyst job description. Experience working in healthcare technology. 
Experience with committee and consensus driven organizations. 
Experience in finance and project management.

Exemption Status

Exempt

Compensation Detail

$84,510.40 – $118,393.60 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday – Friday, 8am – 5pm

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ted Keefe


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