Join Us AS Desktop Support
Company: Wipro
Job description: We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website’s operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website’s performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie PreferencesAccept All CookiesPress Tab to Move to Skip to Content LinkSearch JobsJob DescriptionApply nowStartPlease wait…Job Title: Desktop SupportReq Id: 89418City: ColumbusState/Province: OhioPosting Start Date: 8/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description:Desktop SupportPrimary Skills :
- Knowledge on Windows machines, imaging & configuration.
- Knowledge on Mac machines will be an added advantage
Secondary Skill:
- Basic knowledge on troubleshooting any network connectivity/VPN issues/first time login related issues.
- Knowledge on AD, password reset, adding machine to domain and updating records as needed.
͏Job Description
- The Desktop Support Specialist will work on imagining, configuration and installation of software’s basis customer requirements.
- Documents tickets and escalates any issues as necessary.
- The primary function of this position is to complete new laptop requests, tablets etc.
- The technician will be provided the necessary hardware to perform the required duties
Required Skills and Knowledge:
- Knowledge on Windows machines, imaging & configuration.·
- Knowledge on Mac machines will be an added advantage.·
- Basic knowledge on troubleshooting any network connectivity/VPN issues/first time login related issues.·
- Knowledge on AD, password reset, adding machine to domain and updating records as needed.·
- Interface with internal technical teams to assist in team/and customer support for field locations related to any end user computing issues.·
- Basic troubleshooting of LAN/WAN issues, Remote troubleshooting of desktop issues.·
- Knowledge on incidents and service requests, utilizing our Service Delivery Tool (Service Now)·
- Assess, report and communicate between all parties for problem resolution for field support deployment.
- Responsible for using & maintaining a robust and accurate knowledge base repository.
- Responsible for providing hands-on PC and peripheral equipment troubleshooting, repair and installation support.
- Desktop imaging and asset management.
- Must be able to work with End users on initial setup and configuration of device
Mandatory Skills: Desktop Support .Experience: 1-3 Years .Expected annual pay for this role ranges from $33,000 to $76,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.Apply nowStartPlease wait…Information at a GlanceGet Job AlertsReceive notifications when we have open roles and get other relevant career newsJoin UsExplore open roles that match your interests and skillsIf you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.© 2025 Wipro Limited×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can’t be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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Expected salary: $33000 – 76000 per year
Location: Columbus, OH
Job date: Wed, 20 Aug 2025 02:30:51 GMT
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